Customer Service

To contact FedEx via E-mail, Write To FedEx.

Customer Service

  • Pick-up request
  • Service and price information
  • Package status and Proof of Delivery
  • General inquiries and advice

File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Representative(s).

To file a claim in Antigua, download claim form.

To file a claim in Barbuda, download claim form.

FedEx is represented in Antigua and Barbuda by nominated Service Contractors. For more information about the FedEx services available from Antigua and Barbuda please contact:

Parcel Plus
Tel: (268) 462-4858/4

Abishur Thomas
K.B. Supplies
Tel: (268) 460-0210