Customer Service

FedEx Online Chat

Representatives are available online Monday thru Friday, 9:00am to 6:00pm (Local Time), excluding holidays.

To contact FedEx via E-mail, Write To FedEx.

Customer Service


  • Pick-up request
  • Service and price information
  • Package status and Proof of Delivery
  • General inquiries and advice

Tel: 5411-4630-0300
0-810-DE-FEDEX or 0-810-3333339 (within Argentina, available from anywhere in the country)

Customer Service Fax:   (5411)-4630-0380
Customer Service Hours:
  Monday - Friday, 24 hour service

Administration Switchboard (Billing, Collection, Accounting, Operations):   (5411)-4630-3400
Administration Fax:   (5411)-4630-0382
Hours of operation:   Monday - Friday, 8:00 - 17:00

Commercial Switchboard (Ventas, Marketing):   (5411)-4325-6555
Commercial Fax:   (5411)-4325-6553
Hours of operation:   Monday - Friday, 9:00 - 18:00

File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).

Customer Technology Help Desk

For Technical assistance you call dial 0-810-DE-FEDEX
Select the language
Press 7 for More Services
Press 6 for Technical Assistance

Call today, a specialist will gladly take care of your doubts and questions.