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FedEx Ship Manager® Help
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FedEx Ship Manager® Shipping Administration
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Help Options


Help Menu

  • Click the Help menu at the top of each page to access the following tools:
  • Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
  • Online Technical Support –Gives you the opportunity to Find Answers Online, chat online with a FedEx Technical Support Agent or Submit a Question.
  • Interactive Help Guide –Offers a demo, the ability to practice using our applications, assistance during actual transactions, a printable User Guide and “What’s New” information.

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Export


The system provides you with the option of exporting Department, User and Reference files. This provides you with a backup of your information and allows you to migrate data from one desktop to another.

Export Action


Select Export from the drop-down menu. A dialog-box appears, in which you can choose where to save the exported data in a comma-separated values (.csv) format.
To cancel an export, click Cancel. You are returned to the previous screen (Users, Departments or References).

This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager® at fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.
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