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File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).

Contact FedEx By Phone

FedEx is represented in Bolivia by a nominated Service Contractor. For more information about the FedEx services available from Bolivia please contact:


La Paz
Scharff Bolivia S.R.L.
Calle 20 de Octubre 2619 Esquina Pinilla
Zona de Sopocachi
Tel: 591.2.212.0000
591.2.211.7787
Fax: 591.2.243.2846

Hours of Operation:
Monday to Friday, 8:30 – 18:30
Saturday, 9:00 – 12:00


Santa Cruz
Scharff Bolivia S.R.L.
Calle Cochabamba N° 694
esquina Saavedra
Zona Central
Tel: 591.3.311.6211/591.3.3116206
Fax: 591.3.3116203

Hours of Operation:
Monday to Friday, 8:30 – 18:30
Saturday, 9:00 – 12:00


Cochabamba
25 Mayo street #377, between Manuel Rocha and Ecuador
Tel: 5914.412.4043
Fax: 5914.411.1194

Hours of Operation:
Monday to Friday, 8:30 – 18:30
Saturday, 9:00 – 12:00