Account Management

Open an account and register for

A FedEx account number is your key to managing our suite of solutions to make it easier for you to ship. With an account number and a user ID, you can access our shipping, advanced tracking, customs document preparation and online billing solutions. Choose from the following:


FedEx Billing Online

Services: FedEx Express, FedEx Ground

  • View FedEx Express® and FedEx Ground® invoices online or in PDF format.
  • Download, print and save invoices in a variety of formats; create customized reports and integrate invoice data with your accounts payable system.
  • Receive automatic notifications for new invoices.
  • View duty and tax invoices as well as some associated customs documents.
  • Dispute shipment charges or request adjustments.
  • Learn More about FedEx Billing Online

Order Supplies

Services: FedEx Express, FedEx Ground

  • Order FedEx® supplies quickly and conveniently by using FedEx Supplies Online. You can order FedEx Express® shipping boxes and envelopes, electronic shipping labels and other packaging supplies.
  • Our easy-to-use system includes images of the supplies so you can be sure you're ordering the correct items, and quantities are listed according to the way the supplies are packaged.
  • Order Supplies now

Claims Resolution

Services: FedEx Express, FedEx Ground

At FedEx®, we strive to ensure that your shipments arrive at their destination on time and undamaged. We hope that you never have the need to file a claim for loss or damage, but if you do, you can submit your claim online.

  • Submit your claim and upload supporting documentation while filing a claim, or at a later time
  • Receive e-mail updates on your claim's status at key points during the review process
  • View your completed claim status online and much more.
  • File a claim now

Sign up for emails

Services: FedEx Express, FedEx Ground

With FedEx email communications, you can relax knowing you are on top of industry news, practical shipping tips, service updates, and special offers from FedEx; all of which can save you money and time. You can subscribe to receive the following types of emails from FedEx:

  • Special offers and promotions, plus the latest FedEx news.
    Be among the first to take advantage of our special promotions, valuable discounts, and other rewards. Plus, receive our quarterly FedEx eNewsletter to get the latest FedEx news, learn about important developments in the trade and regulatory environments and receive valuable tips to help make shipping easier.
  • Pickup Service Change Notifications.
    Receive updates about service adjustments to your FedEx Express® Pickup. Notifications let you know if your pickup will be earlier or later than usual, due to weather conditions or other unforeseen circumstances.
  • Subscribe Now