Tips for Original Shippers

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Tips for Original Shippers

As the original shipper, you’ll have the most control over the return shipment. You can choose the speed of the return shipping service and destination.

Return Type
When processing your international return package with a FedEx electronic shipping solution, you'll need to provide a reason for that return for customs clearance purposes — on both the outbound and the return shipment.

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How to Create a Label

The process of creating a label depends on which FedEx® electronic shipping solution you're using.

Return Type

When processing your international return shipment using a FedEx electronic shipping solution, you’ll need to provide a reason for that return on your customs documentation — for both your outbound and return shipment. This will facilitate the customs clearance process as well as any applicable duty and/or tax claims. The table below will help you select the correct reason.

Outbound Shipment: What’s the reason for including a return label? Associated Return Shipment: What’s the reason for the return? When is this used?
Courtesy Return Label Rejected Merchandise When you're including a return label for your customer, but don't expect returns.
For Exhibition/Trade Show Exhibition/Trade Show Returns When the goods you’re shipping are for a show, exhibition, trade show, or event.
Item for Loan Return of Loaned Item When the goods you’re shipping are for temporary use and will be returned to you in an unaltered state.
Items for Use in a Trial Trial Returns When the goods you’re shipping are for a trial and will be returned to you.
Replacement Faulty Item Being Sent When you’re shipping a replacement item in advance and receiving a faulty item back.
Temporary Export — Other Return - Other When none of the other reasons listed apply. You will have the ability to state your exact reasons for the return.
For Repair/Processing Repair/Processing When the goods you’re shipping will be either repaired or otherwise processed before being returned to you. Processing may include modification, incorporation, or treatment of some kind.
Following Repairs/Processing N/A When the recipient previously sent you the item for repair, but not via FedEx.

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