| Features and Benefits | Shipping Administration | Training and Support |
FedEx Ship Manager™ at fedex.ca
Learn about the features and benefits by viewing the online demo 
Getting Started
To get started with FedEx Ship Manager at fedex.ca, you need a FedEx Account Number and a fedex.ca user ID and password. Once you have your account number and user ID and password, you can begin shipping immediately!
Open a FedEx account, or if you already have an account, register for fedex.ca now
Features and Benefits
Speed
Easy to Use: Single-screen intra-Canada shipping and two-screen international shipping, with fewer pop-ups. Cleaner and clearer, start to finish.
International Shipping: Ship to the U.S. and more than 220 countries and territories. Tell us what you are shipping and we'll tell you which customs documents might be required for your shipment.
Smart Features: With predictive typing watch as we auto-complete the fields for you. Modules are dynamic and results appear automatically as you go.
Multiple Package Shipping: Easily and quickly prepare shipping labels for up to 25 pieces to the same destination address.
Convenience
Save for Later: Multi-tasking? The Save for Later feature lets you stop and return to complete your shipment at another time.
Address Book: Create or import up to 2,000 recipient or sender addresses for storage in your FedEx Address Book, or select addresses directly from Microsoft Outlook®.
Schedule a Pickup: Arrange for a courier to pick up your shipment without leaving the shipping screen. No need to pick up the phone.
Get Courtesy Rate Quotes: Quickly estimate the cost of sending domestic and international shipments, right on the shipping screen.
Customization
Shipment Profiles: When you ship the same package repeatedly to the same recipient you can create a profile for them that FedEx Ship Manager at fedex.ca will remember.
Preferences: Detailed preferences allow you to customize your shipping experience. Set defaults for frequent selections and choose to skip steps that are not relevant to your business needs.
Reporting: Create a variety of customizable reports to view online, print or save to a file.
Group Address Book: Save time when you send the same package to a number of recipients. Create groups of up to 10 recipients and store up to 100 groups in your Group Address Book.
Reference Reminder: If you forget to enter information into the references fields when shipping a package, this feature will remind you.
Visibility
Shipment History: Instantly see what you've shipped, and where, over the past 45 days. Customize your Shipment History view by adding or removing columns to suit your needs.
FedEx Ship Alert® E-mails: Send e-mail notifications regarding the status of your shipment to yourself, your recipient and up to two other people.
Online Tracking: Check the status of your shipments and confirm delivery, anywhere, anytime, with just a few clicks.
Technical Requirements
To begin using FedEx Ship Manager at fedex.ca, you will need a computer with Internet access and a printer.
For optimum use, the following web browsers are recommended:Microsoft® Windows 2000, NT, ME, or XP operating systems:
- Microsoft® Internet Explorer 6.x or higher
- Mozilla Firefox 1.x or higher
- Netscape 7.1 or higher
- Apple Safari 1.2 or higher
- Mozilla Firefox 1.x or higher
- Netscape 7.x or higher
FedEx Ship Manager at fedex.ca Shipping Administration
Whether you use fedex.ca for personal shipments, or you belong to a large corporation, Shipping Administration provides you with the resources you need to ensure that your account is secure, by giving you complete control and visibility on how it is being used on fedex.ca.
Large companies that have a number of users in multiple locations, small businesses, and individuals can all benefit from the features of Shipping Administration.
Learn how to use Shipping Administration with our Interactive Help Guide
Features and Benefits
Convenience
Administration of Global Shipping on the Internet: FedEx Ship Manager at fedex.ca Shipping Administration takes advantage of all the global shipping features provided in the FedEx Ship Manager at fedex.ca shipping solution.
Centralized Control: Allows a single administrator, or a group of users, to centrally manage and control shipments that are processed by multiple individuals from different locations within a company.
Administrator Expanded Address Book: Ability for Administrator(s) to create a centralized address book with up to 25,000 recipients that can be shared company wide.
Administrator User Controls
Department and User Administration: Set up as many departments and users with shipping privileges as needed.
Default Options for Departments and Users: Set screen options for maximum of 1000 users when shipping on FedEx Ship Manager at fedex.ca
Administrator Reports: Create, add, edit and delete customized reports for any shipment processed using FedEx Ship Manager at fedex.ca. Monitor and manage shipping activity of all users throughout the company to better control costs and streamline accounting and charge back functions.
Import Data: Ability to import user, departments, references and account information from your desktop.
Secure
Secure Transactions: FedEx Ship Manager at fedex.ca Shipping Administration validates all customer account numbers used. Other back-end checks and security measures are also taken to help protect your company information.
Password Secure: All users must enter their ID and password to log in to FedEx Ship Manager at fedex.ca Shipping Administration and account numbers are visible only to the administrator.
Security Standards: FedEx Ship Manager at fedex.ca Shipping Administration uses the SSL (Secure Sockets Layer) security standard, which is supported by Netscape Navigator® 4.06 or higher, and Microsoft® Internet Explorer 4.0 or higher.
Visibility, Access and Control: Shipping Administration enables you to set up users in multiple locations on campus, across the country, or anywhere in the world, giving you global visibility and centralized control throughout your organization.
Support
IThe following materials can help you if you need assistance using FedEx Ship Manager at fedex.ca Shipping Administration:
- FedEx Ship Manager at fedex.ca Shipping Administration Interactive Help Guide.
- FedEx Ship Manager at fedex.ca Shipping Administration - Getting Started Guide (PDF)
- FedEx Ship Manager at fedex.ca Shipping Administration - User Guide (PDF)
For additional support, please call the Technical Support hotline at 1.877.339.2774.
Learn how to use FedEx Ship Manager™ at fedex.ca.
You can access this page directly at fedex.ca/help, any time you need help with shipping online.
Training and Support Options
Webinar Training Sessions
Sign up to attend a live webinar, and let our shipping experts walk you through the basics of processing a FedEx Express® shipment online. During the session, you can ask questions using online chat. You can also register to view a previously recorded session online in streaming video.
To register, click on the date of the upcoming session you wish to attend.
Top Ten Time-Saving Tips
Once you are comfortable with the basics of online shipping, use this guide to take advantage of additional features that will enhance your shipping experience by making the process even faster and easier.
Interactive Help Guide
If you need any-time access and want to learn at your own pace, the Interactive Help Guide is for you. Choose to watch demos, try out practice sessions, or print step-by-step instructions for different types of shipments, including FedEx Express and FedEx Ground® shipments to domestic and international destinations, for documents and commodities.
Go to the Interactive Help Guide now
Technical Support
If you require additional assistance, please call the FedEx Technical Support Hotline at 1.877.339.2774 or chat online with a FedEx technical support agent.