FedEx® delivers seamless cross-border solutions to the U.S.

Why choose FedEx International Ground service to the U.S.?
FedEx makes cross-border shipping easy. FedEx International Ground is a cost-effective, door-to-door service from Canada to the U.S. that includes:

Day-Definite Delivery

We deliver within 2 to 7 business days, based on the distance to the destination, for packages up to 150 lbs. (68 kg) each, with a maximum length of 108 inches (274.32 cm) and a length plus girth of 165 inches (419.1 cm).*

FedEx International Ground Brokerage-Inclusive Service

To help facilitate your shipping, the brokerage-inclusive service is pre-selected on all FedEx Ship Manager electronic shipping solutions. If the brokerage-inclusive service is accepted on our electronic shipping solutions, then FedEx Ground will arrange for the customs clearance of your shipment. A Clearance Entry Fee may be charged, and will be reflected on the Duty and Tax Invoice.**

Select Your Own Broker

If you already have your own broker, simply select "Broker Select" on our FedEx Ship Manager electronic shipping solutions and enter your broker information, and it will be printed on your electronic Commercial Invoice. Additionally, our electronic shipping solutions will support a customizable database for storing broker information, enabling you to save time when shipping to the same recipient.

Shipment-Status Tracking

You have access to around-the-clock shipment-status updates.

Flexible Billing Solutions

If you accept the FedEx Ground Brokerage-Inclusive Service, you will have the option to bill duties, taxes and ancillary fees along with applicable Clearance Entry Fee to the sender, recipient or a third party. You will know the responsible party for each shipment beforehand.

Single Point of Contact for Resolution of Customs Delays

If you accept the FedEx Ground Brokerage-Inclusive Service, FedEx customer service representatives will be your single point of contact for customs-clearance inquiries and will work directly with trade experts to help answer your inquiries quickly.

Money-Back Guarantee

If you accept the brokerage-inclusive service for your shipment, it will be supported by a money-back guarantee.*

FedEx® Electronic Shipping Solutions

Our electronic shipping solutions make shipping via FedEx International Ground easy:

  • FedEx Ship Manager at fedex.ca
  • FedEx Ship Manager Software

Please note that FedEx International Ground brokerage options are also supported by FedEx Ship Manager Server and FedEx Web Services.

FedEx International Ground Brokerage-Inclusive Service FAQs

*Some restrictions apply. See Terms and Conditions section of the FedEx Service Guide for details.

** When FedEx Ground arranges for customs clearance services, a Clearance Entry Fee may be charged to cover processes required to check the Commercial Invoice submitted with the shipment, to complete entry preparation procedures required by either U.S. Customs & Border Protection or the Canada Border Services Agency, including calculation of applicable duties and taxes for each type of commodity included in the shipment, and/or other customs clearance processes and activities. Clearance Entry Fees must be paid by the party paying the related duty, taxes and fees. Additional charges may apply. If you do not designate a specific broker on the FedEx Electronic Shipping Solution and on the Commercial Invoice, FedEx Ground will arrange for customs clearance and all applicable charges will be reflected on your Duty and Tax invoice.

Clearance Entry Fees must be paid by the party paying the related Duties and Taxes.