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Press Releases
Tracking Application Upgrade Sets New Standard in Global Tracking
HONG KONG, February 8, 1999 - Extending its commitment to offer its customers the best Internet-based solutions, Federal Express Corp. (FedEx) today unveiled the latest upgrade to its online tracking application at www.fedex.com. FedEx customers may now query and receive package status information for up to 25 shipments simultaneously, and forward the detailed tracking results to up to three e-mail addresses. Also, a simplified feature enables users to enter only the tracking number instead of the ship date and destination data previously required.
Addressing the needs of customers around the globe, users in Japan, France, Italy, Germany, the Netherlands and Portuguese and Spanish-speaking countries in Latin American can now obtain package status information in their native languages at www.fedex.com.
"FedEx customers require cutting-edge solutions in order to run their business at maximum efficiency on a global level, " said Laurie A. Tucker, senior vice president of electronic commerce and customer service, Federal Express Corp. "With these tracking enhancements, customers around the world will be able to obtain critical package information with the speed, reliability and efficiency that they have come to expect from FedEx."
"At FedEx we believe that information about a package is just as important as the package itself," said Michael L. Ducker, President of FedEx Asia Pacific Region. "This upgrade is part of our continual efforts to provide customers with greater ease of use in online shipping."
Federal Express, a subsidiary of FDX Corp., connects areas that generate 90 percent of the world's gross domestic product in 24 to 48 hours with door-to-door, customs-cleared service and a money-back guarantee*. The company's unmatched air route authorities and infrastructure make it the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3 million items to 211 countries each working day. FedEx employs more than 145,000 employees, 44,400 drop-off locations, 624 aircraft and 42,800 vehicles in its integrated global network. The company maintains electronic connections with more than a million customers via FedEx PowerShip®, FedEx Ship®, and FedEx interNetShip®. Federal Express reported revenues of US$13.3 billion for its fiscal year ended May 31, 1998.
FDX Corp., a US$16 billion holding company, provides comprehensive transportation, logistics and supply chain management solutions on a worldwide scale. FDX Corp.'s primary operating subsidiaries are Federal Express Corp., the world's largest express transportation company; RPS Inc., a business-to-business ground package carrier; Roberts Express Inc., a critical-shipment carrier; Viking Freight Inc., a less-than-truckload carrier operating principally in the western United States; and FDX Global Logistics, a contract logistics provider.
* Certain restrictions apply
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