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Press Releases
New station brings higher efficiency and quality service to customers in Taiwan
Taipei, December 21, 1998—Federal Express Corporation(FedEx), the world's largest air express transportation company, today announced the official opening of the new Taoyuan station. With a higher capacity, the new station replaces the existing station in Taoyuan.
The new station attains an even higher level of service and equipment standards and is fully integrated into the FedEx system worldwide. It features 24-hour customer services lines, 24-hour security system and is connected to COSMOS, FedEx's vast online computer network for tracking packages and storing vital customer information.
"At FedEx, satisfying customers needs has always been our goal. By constantly improving the standard of service, we are able to maintain our competitive edge. I am confident that this new service station will further improve our service to customers and help our customers to be more competitive in the global market place," said John Quinn, Vice President of FedEx, Mid Pacific Region.
Located at No.1, Lane 2, Nei- hsin Rd., Lu-chu Hsiang, the new station's capacity is four times that of the old station, and can now handle a daily maximum capacity of 4,000 packages, with a 40-van capacity in a warehouse space of 10,000 square meters. The relocation and expansion of FedEx's Taoyuan service station provides our customers with greater value, and helps to accommodate the growth in the Taoyuan area.
"Our business in Taoyuan has been growing significantly over the past few years, and we expect this trend to continue," Jimmy Chen, managing director or FedEx Taiwan, said. "With the capacity expansion, the new station will greatly strengthen our efficiency and productivity, and help us to meet our customers' needs in the Taoyuan area."
FedEx currently serves more than 30 countries and territories in the Asia Pacific market with approximately 5,000 employees. The company provides the industry's most extensive trans-Pacific airlift. Operating its own wide-bodied MD-11, DC-10 and A310 aircraft, FedEx offers over 260 flights per week to the following locations: Bangkok, Beijing, Cebu, Hong Kong, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Osaka, Penang, Seoul, Shanghai, Singapore, Subic Bay, Sydney, Taipei, and Tokyo, as well as the U.S.
Federal Express, a subsidiary of FDX Corporation, connects areas that generate 90 percent of the world's gross domestic product in 24 to 48 hours with door-to-door, customs-cleared service and a money-back guarantee*. The company's unmatched air route authorities and infrastructure make it the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3 million items in 211 countries each working day. FedEx and has more than 143,000 employees, 44,400 drop-off locations, 619 aircraft and 41,500 vehicles in its integrated global network. The company maintains electronic connections with more than a million customers via FedEx PowerShip®, FedEx Ship®, and FedEx interNetShip®. Federal Express reported revenues of US$13.3 billion for its fiscal year ended May 31, 1998.
* Certain restrictions apply
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