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Press Releases
SINGAPORE, July 20th 1999 -- ST Mobile Data (STMD) and Federal
Express Corporation (FedEx), the world's largest express transportation
company, today announced the expansion of FedEx's communication
network coverage for their Digital Assisted Dispatch System (DADS),
using Mobitex. With this new expansion, Mobitex helps facilitate
FedEx's island-wide, real-time communication between its couriers
and it's central dispatch center.
Federal Express's DADS is a two-way data communication system used
by the couriers and central dispatch center to communicate daily
on the pick-up and delivery job orders. Everyday, the dispatch center
assigns job orders to the couriers wirelessly through DADS. Couriers
will then receive the necessary information from their in-vehicle
data terminal . Once a pick-up or delivery is completed at the customer's
place, the couriers will send an acknowledgment together with the
scanned parcel's barcode to the central dispatch to inform the center
that the job is completed.
Previously, these updates were not done in real-time. The prior
DADS system used a private frequency, which provided limited communication
network coverage. Couriers had to travel within a certain coverage
area in order to communicate with the dispatch center. STMD's Mobitex
public data network has enhanced FedEx's reliability by supplementing
the previous private network coverage and enabling DADS island-wide.
Couriers can now travel *anywhere island-wide and send updates to
the central dispatch center in real-time.
"FedEx is committed to enhancing our services to customers. By
expanding our network coverage, our dispatch center is able to track
all shipments in real-time.Our customer service personnel are also
able to provide customers with real-time shipment information. The
system has also increased operational efficiency by minimizing delays
in data transmission. We have implemented similar Mobitex systems
successfully in Australia and the United Kingdom," said Rhicke Jennings,
Managing Director of FedEx's Singapore operations.
"As a public network service provider, ST Mobile Data aims to provide
valuable network services and expertise to our customers. With Mobitex,
we can help organizations to streamline their operational resources,
increase in productivity and efficiency and improve their customer
service. We are pleased that Federal Express has chosen Mobitex
as the choice of data communication network," said Mr Tay Kiong
Hong, General Manager/Vice President of ST Mobile Data.
* ST Mobile Data provides a street coverage of more than 99%.
About ST Mobile Data
ST Mobile Data is subsidiary of Singapore Technologies Telemedia.
It was licensed to operate the premier public mobile data network
by the Telecommunication Authority of Singapore in June 1994. Its
primary business is in operating a public wireless two-way data
communication network, Mobitex, which offers nation-wide coverage
that are ideal for telemetry, wireless electronic point of sales,
transportation, public safety and field service applications. Today,
ST Mobile Data has captured more than 85% of the mobile data market
share. Among some of its list impressive of customers are: Comfort
Transportation, TIBS, Land Transport Authority's EMAS, Port of Singapore
Authority and Shell Eastern Petroleum.
Mobitex® is a public wireless data network developed by Ericsson,
specially designed to provide cost-effective, reliable and secure
two-way data communication. It is widely accepted as a de facto
international standard for wireless data communication and is already
operational in 16 countries worldwide. Mobitex® is a registered
trademark of Telia AB, Sweden.
ST Mobile Data's website is http://www.stmd.st.com.sg
or http://www.mobitex.st.com.sg
About FedEx
Federal Express, a subsidiary of FDX Corp., connects areas that
generate 90% of the world's gross domestic product in 24-48 hours
with door-to-door, customs-cleared service and a money-back guarantee.
The company's unmatched air route authorities and infrastructure
make it the world's largest express transportation company, providing
fast, reliable and time-definite transportation of more than 3 million
items to 210 countries each working day. FedEx employs more than
145,000 employees and has more than 44,400 drop-off locations, 634
aircraft and 42,500 vehicles in its integrated global network. The
company maintains electronic connections with more than 1.7 million
customers via FedEx Powership®, FedEx Ship® and FedEx interNetShip®.
Federal Express reported revenues of $14.0 billion for its fiscal
year ended May 31, 1999.
FDX Corp., a $17 billion holding company, provides comprehensive
transportation, logistics, e-commerce and supply chain management
solutions. Its principal operating subsidiaries are Federal Express
Corp., the world's largest express transportation company; RPS Inc.,
North America's second largest business-to-business ground small-package
carrier; Viking Freight Inc., a less-than-truckload carrier operating
principally in the western U.S.; Roberts Express Inc., a critical-shipment
carrier; and FDX Global Logistics Inc., a contract logistics provider.
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