Customer News
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| FedEx: your reliable partner in sending shipments to worldwide |
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| FedEx is constantly striving to enhance its service for those sending or receiving shipments in China. The wealth of innovative new ways includes: |
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- Industry-first Westbound Round the World flight linking China and Europe.
- Introduction of later cut-off times for European shipments from Eastern and Southern China.
- Nationwide launch of Voice Response Unit (VRU) technology in three phases that will provide 24-hour access to expert advice on shipments and documentation.
- Extension of outbound cut-off times for shipments to Japan/Korea from Shanghai, Suzhou, Kunshan, Hangzhou, Wuxi, Ningbo and Hefei, effective from September 1, 2005.
- Sizeable increase in outbound capacity for shipments from Southern and Eastern China effective August 30, 2005.
- New same-day delivery through Bonded Trucking IP (International Priority) and IPF (International Priority Freight Service) for customers in Futian Free Economic Zone inShenzhen, Suzhou & Kunshan.
- Continuous expansion of FedEx joint venture network to cover deliveries of international shipments to more Mainland Chinese cities than ever before.
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| Besides that,you can find: |
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| Introduction of a user-friendly Chinese & English language website (http://www.fedex.com/cn/tools/ & http://www.fedex.com/cn_english/tools/) showing customers how to fill in Air Waybills, Commercial Invoices and US Custom Clearance forms for various commodities; |
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| Convenient inbound Bill Collect Account that enables you to settle all your international import shipment payments here in China from all over the world by centralizing the payment in China. Furthermore, the local currency (RMB) based ImportOne rate sheet offers importers guaranteed rates by eliminating the uncertainty associated with exchange rate fluctuation. It is convenient way for you to quote and pay international import freightage in future; |
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| FedEx AsiaOne network offers a comprehensive network in Asia. With the opening of an Asia Pacific Hub at Subic Bay in the Philippines in September 1995, FedEx recreated the hub-and-spoke system in Asia, allowing overnight intra-Asian transport connecting key cities in Asia. |
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| We are already working on several further service upgrades that will enhance our "we live to deliver" promise and look forward to satisfying your growing international shipping needs for many years to come. |
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