Two-Hour Improvement in Cut-off Time for Shipments to the EU Service Lane
（Updated on 30 August 2010）
Effective August 31, 2010, customers shipping from Shanghai, Suzhou, Hangzhou, Shaoxing and Ningbo will enjoy a two-hour improvement in cut-off times for same day outbound shipments to the EU service lane. The enhanced service will allow you more time to prepare your shipments, giving you more flexibility and convenience! Details of the service enhancement are listed as follows.
- Origins: Shanghai, Suzhou, Hangzhou, Shaoxing and Ningbo*
- Destinations: EU service lane (including major countries in Europe, Africa, Middle East, Central Asia and West Asia) **
- Declaration Type: Non-formal entry shipments, including documents, free samples and advertising articles.
- Service Type: FedEx International Priority (IP), FedEx International Economy (IE)
- Call-in Cut-off Time#: From Tuesday to Friday, the cut-off time for same day outbound shipments will be extended 2 hours.
In order to ensure you enjoy the enhanced quality assured service, please call our Customer Service Hotline and choose “speak to a customer representative” to book pick-up service before our call-in cut-off time. For further inquiries, please contact the FedEx Sales Team or call our toll-free International Express Customer Service Hotline at 800.988.1888 or 400.886.1888.
* This service enhancement does not apply to some areas within those cities. The service doesn’t apply to bonded transfer shipments from bonded zones (e.g. Export Processing Zone, Free Trade Zone). Please call our toll-free International Express Customer Service Hotline at 800.988.1888 or 400.886.1888 for more details.
** Please contact Customer Service representatives for specific destinations.
# The cut-off time for non-same day outbound shipments will remain unchanged. The call-in cut-off time and drop-off cut-off time on Saturday will remain unchanged too. Please contact Customer Service representatives for detailed cut-off times.