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FedEx is committed to delivering quality service, especially when you need our assistance. Just e-mail, write or call us.

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File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).

Contact FedEx By Phone

Tel: 01.8000.110.339 (dialing from any city in Colombia)
57.1.291.01.00