Contact Us

FedEx is committed to delivering quality service, especially when you need our assistance. Just e-mail, write or call us.

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Contact FedEx Online

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File a Claim

You can file a FedEx Express claim online (Spanish only) or by downloading the following claim form and instructions in PDF format (Spanish only). You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s). You can also follow up on an existing claim (Spanish only) by clicking here.

Contact FedEx By Phone

Tel: 01.8000.110.339 (dialing from any city in Colombia)
57.1.291.01.00