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About FedEx

Latin America-Caribbean


FedEx Latin America and Caribbean Division headquarters are located in Miami, Florida. The Division services 50 countries/territories throughout Latin America and the Caribbean and employs more than 3,000 people committed to total customer satisfaction each business day.

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FedEx History in Latin America-Caribbean
FedEx has expanded express service in the Latin America and Caribbean region for nearly two decades. The acquisition of Island Courier in 1987 expanded service routes throughout the Caribbean to 37 islands. In 1989, FedEx acquired Flying Tigers and its routes throughout South America, becoming South America's largest air express transportation company with service to five countries/territories.

The FedEx Latin America and Caribbean Division established its headquarters in Miami in 1996 to oversee operations in 50 countries/territories, and service enhancements quickly followed. In 1997, new Saturday Flight Service was launched in Guadalajara and Toluca, Mexico, and the FedEx Money Back Guarantee was extended throughout Latin America and the Caribbean. Additional aircraft helped expand service with new routes in Monterrey and Guadalajara, Mexico, and increased capacity to meet the demands of Chile, Argentina and Brazil. Also in 1997, FedEx launched direct service to Valencia, Venezuela.

In 1999, FedEx began to establish a network of retail outlets throughout Latin America with its FedEx Authorized ShipCenters. In the same year, a new Latin America and Caribbean hub opened in Miami with package sort capabilities for up to 12,000 pieces per hour.

Service enhancements continued in 2000 with the launch of FedEx International First Service in Mexico, Brazil, Argentina, Chile, Panama, Uruguay, Bermuda and the Caribbean for 8 a.m. delivery to the U. S. and Europe. Leveraging the FedEx technology leadership, the region also introduced Web Application Program (WebAPI), a web interface solution, and FedEx EC-Shop, an online store for large businesses.

In 2001, the innovations continued with the launch of FedEx Ship Manager at fedex.com and the introduction of International Priority Freight Services throughout Latin America and the Caribbean for time-definite delivery of heavyweight freight. With the addition of 84 new FedEx Authorized ShipCenters®, the total stands at 320 and growing.

In 2002, the division further enhanced its service offerings through an announced alliance with Multipack, the FedEx Express ground solution in Mexico, expanding domestic coverage to all of Mexico.

The Latin America and Caribbean division has recently been ranked among the "Top 20 Companies to Work for in Puerto Rico" by Hewitt & Associates, Price Waterhouse Coopers. It was also awarded "Best International Courier" for the eighth consecutive year by Mercado magazine of Argentina.

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More About Latin America-Caribbean
Check the list of Countries/Territories Served for the complete Latin America-Caribbean service area.

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Contact FedEx Latin America-Caribbean
FedEx LAC Headquarters
701 Waterford Way, Suite 1000
Miami, FL 33126
(786) 388-2600


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