Printable Version Customer Service

FedEx FAQ

• Ship it now!
  
• Get a fedex.com Login
• Courier Pickup Request 
• Shipping Service and price information
• Package status and Proof of Delivery
• Finding Transit Times 
• Other FAQ

Contact FedEx Online

• Ship it Now! Open a new FedEx Account 
• Packaging Supplies 
• Invoice or Account Enquiries 
• FedEx Ship Manager Software and Server Supplies 
• Write to FedEx - Ask for Assistance 
• Request Customised Rates
• Submit a Claim 

Contact FedEx By Phone

FedEx Customer Service
For informations related to FedEx services or to book a pick-up
+49 (0)1803 123 800*
Hours:   Monday - Friday    8:00 - 19:00
If you can’t reach us under the above number, please dial: +49 (61 07) 684 06 60

Customer Invoicing Services
For questions related to
your invoices:
Federal Express Europe Inc
Langer Kornweg 34K
D-65451 Kelsterbach
billde@fedex.com 
Tel: +49 (0)1803 123 800*
Fax: (0 61 07) 93 74 56

Technology Support Center
Tel.: (0049) (0)1803 123 800*
For technical questions or issues related to FedEx Customer Automation products, please press 2 (for English), 6 (for further options), then 2 (for technical support).
techsupport_emea@fedex.com 
 

Inside Sales
For questions related to FedEx rates:
Tel: (0 61 06) 69 66 70

* 9 cents per minute from a German landline. Mobile rates may vary with max. 42 cents per minute.