Customer Service

FedEx is committed to delivering quality service, especially when you need our assistance.
Just e-mail, write or call us at 01806 111 800*.

Contact FedEx By Phone

Contact FedEx By Phone

FedEx Customer Service
For informations related to FedEx services or to book a pick-up
+49 (0)1806 111 800*
Hours: Monday - Friday 8:00 - 19:00
If you can’t reach us under the above number, please dial: +49 (61 07) 684 06 60

Customer Invoicing Services
For questions related to
your invoices:
Federal Express Europe Inc
Langer Kornweg 34K
D-65451 Kelsterbach
billde@fedex.com 
Tel: +49 (0)1806 111 800*
Fax: (0 61 07) 93 74 56

Technology Support Center
Tel.: (0049) (0)1806 111 800*
For technical questions or issues related to FedEx Customer Automation products, please press 2 (for English), press 2 (international shipments) or 3 (national shipments), then press 6 (for further options), then 2 (for technical support).
CTDE@fedex.com 


Inside Sales
For questions related to FedEx rates:
Tel: (0 61 06) 69 66 70

* 20 cents per call from a German landline. Mobile rate max. 60 cents per call.