FedEx Relief Efforts and Service Update to Haiti

FedEx is proactively working with charitable relief organizations to help ensure aid is on the way to Haiti. FedEx will provide shipping services for the American Red Cross, Heart to Heart International, Direct Relief International and Water Missions to help deliver priority needs to the area.

For the latest updates on FedEx support to Haiti, go to FedEx News.
 
Due to the severe devastation to Haiti’s transportation infrastructure, FedEx Express® pickup and delivery service in Haiti is suspended until further notice. All shipments are being held in Miami until service to Haiti has been restored.

Consistent with the provisions of the Conditions of Carriage, the FedEx Money-Back Guarantee does not apply to FedEx Express shipments affected by natural disasters. 

Continue to check the status of your shipments on fedex.com. You can also contact FedEx Customer Service.