Ship it Now! Open a FedEx Account

Printable Version Customer Service


For online help, Write To FedEx.


Online Customer Service




  • Pick-up request
    Prepare a shipment and schedule a courier online with FedEx Ship Manager at fedex.com. Access FedEx Ship Manager at fedex.com by clicking on "Ship" at the top of the screen from any page on fedex.com.

  • Service and price information
    From any page on fedex.com, click on "Rates" at the top of the screen to view the FedEx List Rates. You can consult our transit times and service availability online as well.

  • Package status and Proof of Delivery

    How do I track a package on fedex.com?
    From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt.

    How do I find a Proof of Delivery on fedex.com?
    From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt. Once the shipment is delivered, you can see who signed for it on the results page.


  • Open an Account
    Open a FedEx account online today and start taking advantage of all that FedEx offers.



File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).



Customer Service Phone Numbers




If you have any further inquiries, please call Customer Service:

80 333 999

If you can't access the toll free number call: +45 32 46 44 44

Customer Service Hours   Monday - Friday    8.00 - 17.00

Freight Hotline
For collections, information
or to request a pickup
 
80 333 999
Customer Invoicing Services
For questions related to your invoices
Federal Express Corporation
Kystvejen 26-30
2770 Kastrup
Email: invhelp@fedex.com
 
Tel: 32 46 44 43
Fax: 32 46 44 38
Technology Support Center
For technical questions or issues
related to FedEx Customer Automation products.
email: techsupport_emea@fedex.com
 Tel: 80 88 36 41