Printable Version Customer Service

Online Customer Service

Pick-up request
Prepare a shipment and schedule a courier online with FedEx Ship Manager at fedex.com. Access FedEx Ship Manager at fedex.com by clicking on "Ship" at the top of the screen from any page on fedex.com.
Service and price information
From any page on fedex.com, click on "Rates" at the top of the screen to view the FedEx List Rates. You can consult our transit times and service availability online as well.
Package status and Proof of Delivery

How do I track a package on fedex.com?
From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt.

How do I find a Proof of Delivery on fedex.com?
From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt. Once the shipment is delivered, you can see who signed for it on the results page.
Open an Account
Open a FedEx account online today and start taking advantage of all that FedEx offers.

File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).

Customer Service Phone Numbers

If you have any further inquiries, please call Customer Service:

80 333 999

If you can't access the toll free number call: +45 32 46 44 44

Customer Service Hours Monday - Friday 8.00 - 17.00

Freight Hotline For collections, information or to request a pickup	80 333 999

Customer Invoicing Services For questions related to your invoices Federal Express Corporation Kystvejen 26-30 2770 Kastrup Email: invhelp@fedex.com	Tel: 32 46 44 43 Fax: 32 46 44 38
Technology Support Center For technical questions or issues related to FedEx Customer Automation products. email: techsupport_emea@fedex.com	Tel: 80 88 36 41