File a Claim
You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).
Contact FedEx By Phone
FedEx is represented in Ecuador by a nominated Service Contractor. For more information about the FedEx services available from Ecuador please contact:
Entregas Especiales, S.A.
Tel: 1.8000.FedEx or 02.394.8430
Working hours: Monday – Friday 08:00 – 18:00