Contact Us

FedEx is committed to delivering quality service, especially when you need our assistance. Just e-mail, write or call us.

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Contact FedEx Online

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File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).

Contact FedEx By Phone

FedEx is represented in Ecuador by a nominated Service Contractor. For more information about the FedEx services available from Ecuador please contact:

Entregas Especiales, S.A.
Tel: 1.8000.FedEx or 02.394.8430
Working hours: Monday – Friday 08:00 – 18:00