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Printable Version Customer Service
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Customer Service
- Pick-up request
- Service and price information
- Package status and Proof of Delivery
- General inquiries and advice
File a Claim
You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).
FedEx is represented in Ecuador by a nominated Service Contractor. For more information about the FedEx services available from Ecuador please contact:
Guayaquil
Company: |
Pasar del Ecuador S.A. |
Telephone: |
593.4. 601 7818 |
Fax: |
593.4. 601 7818 Option 8 |
Customer Service: |
593.4. 601 7800 |
Pickup: |
593.4. 601 7800 |
Sales: |
593.4. 601 7818 Ext. 204, 205, 206, 207 |
General Manager |
593.2. 601 7818 |
Invoice/Billing: |
593.2. 601 7818 Ext. 216 |
Custom Express (Broker): |
593.4. 601 7818 Ext. 209 |
Quito
Company: |
Pasar del Ecuador S.A. |
Telephone: |
593.2. 601 7818 |
Fax: |
593.2. 601 7818 Option 8 |
Customer Service.: |
593.2. 601 7800 |
Pickup : |
593.2. 601 7800 |
Sales: |
593.2. 601 7818 Ext. 206, 207, 209 |
General Manager |
593.2. 601 7818 |
Invoicing/Billing: |
593.2. 601 7818 Ext. 216 |
Custom Express (Broker): |
593.4. 601 7818 Ext. 209 |
Cuenca
Company: |
Pasar del Ecuador S.A. |
Telephone: |
(5937) 2803-047 (5937) 2870-759 |
Fax: |
(5937) 2870-759 |
Localizer: |
(5937) 2870-759 |
Manta
Company: |
Pasar del Ecuador S.A. |
Telephone: |
(5935) 2611-909 |
Fax: |
(5935) 2611-909 |
Localizer: |
(5935) 2611-909 |