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About FedExEurope, Middle East and Africa
Consisting of 130 of the 211 countries currently served by FedEx Express, the Europe, Middle East and Africa (EMEA) region is the largest in country coverage, providing customs-cleared, door-to-door express service that connect key markets worldwide. On this page:
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FedEx History in Europe, Middle East and Africa
FedEx Express began its European presence in 1984, following the first of several international acquisitions when it bought the courier service Gelco Express International. The following year, the company chose Brussels, Belgium, as its European hub (later moved to Paris) and European Headquarters. Transatlantic service premiered that summer.
In 1989, as part of a new global strategy to secure landing rights and penetrate/conquer new markets, FedEx purchased Flying Tigers and integrated its network into the Federal Express system. Flying Tigers was the world's largest cargo airline with particularly strong links to Europe, Asia and Latin America.
The same year, FedEx initiated services to the Middle East and opened offices in Dubai, the United Arab Emirates.
The expansion of air-express services to Russia and the former Communist-bloc nations of Eastern Europe was pioneered by FedEx in 1990.
Extending its range of influence below the equator, FedEx established a Global Service Participant (GSP) relationship in Southern Africa. Since then, the direct served and GSP network has continued to expand throughout the Europe, Middle East and Africa region.
The early nineties were characterized by the focus on intercontinental services. FedEx introduced its ExpressFreighters, a series of routes between key U.S., European and Asian cities, in order to provide overnight package delivery service. These flights connected world markets in the company's international operating regions with speed and reliability.
The launch of the Around-the-World flight in 1997 significantly reduced transit times from Europe to the Middle East, the Indian Subcontinent and Asia. It also marked the introduction of the first regular express transportation service to Mumbai, India.
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FedEx EuroOne Network
A true milestone in EMEA's development was the opening of the new European Hub at the Roissy-Charles de Gaulle airport in Paris, France, in September 1999. This major investment is key because it is located centrally and provides EMEA with expansion opportunities. The enhanced capabilities allow for a night sort that directly feeds into the system — meaning later pick-up and earlier delivery times for customers.
Although FedEx had been offering intra-European service since 1996, it was not until the new Hub came into operation that they really took off. In 1996, intra-European connectivity was introduced to secure additional intercontinental volume, as a high proportion of customers were not prepared to split their international business between different express companies. Customers increasingly started to express their need for an improved intra-European service. This was created in 1999, and launched as EuroOne. Since then, coverage has continued to expand and ever more customers can benefit from later collection times and next-day delivery by noon.
The first major carrier to introduce a Single Tariff in the euro zone countries in 1999, FedEx facilitated trade and gave customers the opportunity to pay in either national or euro currency. At the same time, it created Pricing transparency, rating the same price for all package movement (assuming same weight and service) in the euro zone.
In 2000, FedEx Express added five new weekly flights, connecting the EuroOne network to the AsiaOne network, making it possible to offer customers later collection times and a fast, two-day delivery to key Asian destinations for documents and dutiable shipments. Another three new flights connecting Paris, Mumbai, Bangkok and Subic Bay in a "criss cross" pattern provide daily connections between Europe, the Middle East and Asia.
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More About Europe Middle East and Africa
Check the list of Countries Served for the complete Europe, Middle East and Africa service area.
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