Interactive Help Guide

Welcome to the Interactive Help Guide. To learn more about new features on fedex.com, launch one of the guides below for access to demonstrations, practice sessions and other help options.


Prepare a shipment online

In this guide, you will learn how to prepare a label online for your shipments.

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Add addresses

Learn how to add a contact in your fedex.com Address Book.

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Use shipping administration

Check out how to send an e-mail notification for all your shipments with FedEx Ship ManagerĀ® at fedex.com.

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Schedule a pickup

In this guide, you will learn how to schedule a pickup for FedEx Express, as well as learn about the new features available.

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Get rates and transit times

In this guide, you will learn how to get rates and transit times for shipments.

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