Let us help you!

  • Chat to us

Chat to us

Our team is available Monday to Friday from 9.00 am to 6.00pm. When agents are available, a purple button is showing below.

 

  • Call Us

Call us

Click below to see all contact details.

For your international shipments ►

For your national shipments ►

Write to us

Reach the right person the first time, our contact forms will help you.

Go to form

FAQs

Find all the answers to your question.

Go to FAQs

Contacts for your international shipments

Customer Service: 0820 123 800 (Service 0,12 €/min. + call cost)
Our team is available Monday to Friday from 8.00am to 8.00pm. If you’re calling from outside France please dial +33 1 40 85 56 60.

If you are located in Paris (75) or in Île-de-France, get your shipment picked up 24 hours a day 7 days a week and contact our Customer Service from Monday 8.00am to Saturday Midnight.

Freight Customer Services: 0820 123 800 (Service 0,12 €/min. + call cost)
If you're shipping over 68kg per piece then you will need to speak to our specialist freight team, they are available Monday to Friday from 9.00am to 7.00pm.

 

x

Contacts for your national shipments

Customer Service: 0825 886 887 (0,15 €/min. + call cost)
Our team is available Monday to Friday from 8.00am to 6.00pm.

x