Printable Version Customer Service

FedEx is committed to delivering quality service, especially when you need our assistance.
Just e-mail, write or call us at 0820 123 800 (0.12 Euros VAT excluded).
 
FedEx FAQ

FedEx FAQ

Award won by FedEx France in the “letters and parcel distribution” category, based on the annual independent study from BVA-Viséo Conseil.

Contact FedEx By Phone

Contact FedEx By Phone

Customer Services
Tel: 0820 123 800
Hours: Monday - Friday : 8:00 am - 8:00 pm
If you cannot access this phone number call : 33 (0) 1 40 85 56 60

If you are located in Paris (75) or in Ile de France, get your shipment picked up 24 hours a day 7 days a week and contact our Customer Service from Monday 8.00 to Saturday Midnight.

Customer Invoicing Services
For all request concerning only billing matters, please contact
Federal Express Intl (France)
125-135 Avenue Louis Roche
92238 Gennevilliers, Cedex
Tel: 00 33 1.40.85.39.00
Fax: 00 33 1.49.19.86.18
Write to us by clicking here 

Freight Hotline for freight forwarders only (>68kg)
Tel: 0820 123 500

Online Chat with FedEx

Online Chat with FedEx