For online help,Write To FedEx.
For all general inquiries regarding FedEx (tracking, sales matters etc ...)
Online Customer Service
For online help, Write To FedEx. For all general inquiries regarding FedEx (tracking, sales matters etc ...) Online Customer Service
Pick-up request Prepare a shipment and schedule a courier online with FedEx Ship Manager at fedex.com. Access FedEx Ship Manager at fedex.com by clicking on "Ship" at the top of the screen from any page on fedex.com.
Service and price information From any page on fedex.com, click on "Rates" at the top of the screen to view the FedEx® Standard List Rates. You can consult our transit times and service availability online as well.
Package status and Proof of Delivery
How do I track a package on fedex.com?
From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt.
How do I find a Proof of Delivery on fedex.com?
From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt. Once the shipment is delivered, you can see who signed for it on the results page.
Open an Account Open a FedEx account online today and start taking advantage of all that FedEx offers.
Customer Service Phone Numbers
If you have any further inquiries or if you want to book a courier, please call our Customer Service on : 0820 123 800.
If you cannot access this phone number call : 33 (0) 1 40 85 38 29
Customer Service Hours :
Monday - Friday : 8:00 am - 8:00 pm
If you are located in Paris (75) or in Ile de France (77, 78, 91, 92, 93, 94, 95), get your shipment picked up 24 hours a day 7 days a week and contact our Customer Service on 0820 123 800 from Monday 8.00 to Saturday Midnight.
Customer Invoicing Services
For all request concerning only billing matters, please contact
Federal Express Intl (France)
125-135 Avenue Louis Roche
92238 Gennevilliers, Cedex
Write to us by clicking here
Tel: 01.40.85.39.00
Fax: 01.40.85.37.24
Technology Support Center
For any technical questions or issues related to FedEx Customer automation products (FedEx Ship Manager at fedex.com, FedEx Ship Manager Software)email: techsupport_emea@fedex.com
Tel: 0800.90.76.05
World Service Center FedEx Haussmann
63 Boulevard Haussmann, 75008 Paris
Subway : Havre-Caumartin (ligne 3)
Monday - Friday : 9:00 am - 7:30 pm
Saturday : 9:00 am - 5:30 pm
Cut-off time to drop a shipment so it leaves the same day : 5:45 pm (4:45 pm on Saturday)
World Service Center FedEx Aeroport Charles de Gaulle
Zone d'entretien - Route de l'Arpenteur - 95702 Roissy CDG
Monday - Friday : 1:30 pm - 7:30 pm
Saturday : 9:00 am - 4:30 pm
Cut-off time to drop a shipment so it leaves the same day : 6:15 pm (3:30 pm on Saturday)
For information or to request a booking, for Freight Forwarders only, please call our Freight online on : 0820 123 500.
