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Contacts for International enquiries

Customer Service: 0820 123 800 (Service 0,12 €/min. + call cost)
Our team is available Monday to Friday from 8.00am to 8.00pm. If you’re calling from outside France please dial +33 1 40 85 56 60.

If you are located in Paris (75) or in Île-de-France, get your shipment picked up 24 hours a day 7 days a week and contact our Customer Service from Monday 8.00am to Saturday Midnight.

Freight Customer Services: 0820 123 800 (Service 0,12 €/min. + call cost)
If you're shipping over 68kg per piece then you will need to speak to our specialist freight team, they are available Monday to Friday from 9.00am to 7.00pm.

 

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Contacts for Domestic enquiries

Customer Service: 0825 886 887 (0,15 €/min. + call cost)
Our team is available Monday to Friday from 8.00am to 6.00pm and Saturday from 8.30am to 12.00pm.

FedEx Sales Team: 01 40 85 39 99
Monday to Friday from 9.00am to 6.00pm you can speak to our Sales Team about becoming a FedEx customer or to discuss any existing rate arrangements.

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