Like athletes FedEx is match fit and ready for the operational challenge posed by the Games this summer.
Through the use of our dedicated FedEx Project Team we believe we can continue to offer, as much as possible, a ‘business as usual’ service over this exciting time.
We are pleased to announce that FedEx will not be imposing any additional surcharges in connection with any deliveries that may be affected by the Games this summer. However there are some areas of our service where we have had to make changes.
Collection Times Some of our collection times will be changing quite significantly to allow for increased security checks and traffic on the roads. Please visit here to find out more or speak to your local courier or local depot/station.
Delivery Restrictions Information regarding which postcodes are impacted by road races and venues is available online to help you understand the impact of the Games at a local level day by day.
Extended opening hours We are pleased to announce extended opening times in many of our depots/stations to help give you greater flexibility to manage any drop offs or collections you may have.
Money Back Guarantee Our Money Back Guarantee is still valid in most of the UK, with the exceptions being identified postcodes in Greater London and Weymouth areas. You can find out which postcodes are not covered by checking online.
You can remain assured of FedEx doing all it can to keep your shipments moving during the Games and being your global logistic partner.
With the 2012 Olympics and Paralympics only a matter of months away excitement is already building across the world ahead of the Games this summer.
At FedEx we are looking at the operational challenge posed by the Games from both a domestic and international perspective keeping up to date with the requirements of the Department of Transport and LOCOG. This will ensure we are well prepared to address the road closures and access route changes across London and other towns hosting the Games. Together we are making the necessary adjustments, not just to our network, but also ensuring that the security requirements implemented around the Games are met.
All backed by a dedicated FedEx Project Team from various parts of the business all working together to provide a full logistic solution for you. Making sure we continue to keep you informed of any changes as they happen. Communication is very important to us and we will be making contact with as many customers as we can directly through our Sales Team. You are also welcome to continue visiting fedex.com/gb/about/2012summeroperatingplan for the most up to date information, which we will share as it becomes available to us and we get closer to the Games.
You can be assured of FedEx doing all it can to keep ‘business as usual’ during this exciting time for both items entering the UK and also going overseas. We look forward to fulfilling your logistic needs soon.
The 2012 Olympic Games will be held from 27 July to the 12 Aug 2012, followed by the Paralympic Games from 29 Aug to the 9 Sept 2012. In the run up to and during that time, the Olympic Delivery Authority (ODA), a division of Transport for London (TfL) will implement a series of measures which may impact the delivery and collection of shipments.
FedEx has established an Olympic project team to work with the appropriate authorities, to establish contingency plans and to comply with all relevant regulations. The project team will work to ensure FedEx is providing the best possible service it can to customers in light of any new measures implemented.
Please be assured that FedEx is committed to providing the best possible service to ensure your shipments are delivered safely and on time.To ensure disruptions to FedEx services are kept at a minimum prior to, and during the games, FedEx will provide timely communications regarding additional regulations, security measures and service changes.