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Customer Service


For online help, Write To FedEx.

Online Customer Service

  • Pick-up request
    Prepare a shipment and schedule a courier online with FedEx Ship Manager at fedex.com. Access FedEx Ship Manager at fedex.com by clicking on "Ship" at the top of the screen from any page on fedex.com.

  • Service and price information
    From any page on fedex.com, click on "Rates" at the top of the screen to view the FedEx® Standard List Rates. You can consult our transit times and service availability online as well.

  • Package status and Proof of Delivery

    How do I track a package on fedex.com?
    From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt.

    How do I find a Proof of Delivery on fedex.com?
    From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt. Once the shipment is delivered, you can see who signed for it on the results page.


  • Open an Account
    Open a FedEx account online today and start taking advantage of all that FedEx offers.

Customer Service Phone Numbers

Customer Service
Tel: 08456 07 08 09  Hours: Monday-Friday 7:30-19:30
If calling from outside the UK please dial + 44 2476 702 601

Freight Hotline(pieces over 68kg)
Tel: 0800 289 747  Hours: Monday-Friday 8:30-17:00

Customer Invoicing Services
Federal Express Europe Inc
PO Box 119
Coventry
CV1 4QD
Fax: 02476 702 739
Email: invhelp@fedex.com

Technology Support Center
For Technical questions or issues related to FedEx Customer Automation products, please call Customer Service at Tel: 08456 07 08 09 


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