Whether your business is importing or exporting, whether your shipments are needed next day or are less urgent, whether you ship small parcels or heavy pallets, FedEx has solutions for you.

In this download centre you will find detailed information on our tools and services as well as other useful materials about shipping. All resources on the download centre; such as leaflets, user manuals, service guides, tariffs, forms, etc are available in a downloadable (PDF) format.

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ShowLearn About Our Services
Service Guide

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FedEx Ship Manager™ Lite

UK Domestic Shipping

  • Online shipping with FedEx UK really does make things easier. Read more:
    FedEx UK Online Shipping
  • If you prefer using an offline software to an internet-based shipping application for your UK domestic shipments. Read more:
    FedEx UK Ship Manager™ 

FedEx Insight®

  • Monitor all your shipping activity proactively without entering tracking numbers. Read more:
    FedEx Insight®

FedEx® Electronic Trade Documents

ShowDownload Our Tariffs & Surcharges
Export Tariffs (effective January 4, 2016)

Import Tariffs (effective January 4, 2016)

Note: Import Tariff applies to all customers. However, an export rate, based on the origin country and converted into the destination currency, may apply to some customers.  For more information on our import offer please contact FedEx Customer Service.



Useful Information for your Shipment, Value Added Services and Surcharges

  • Useful Information for your Shipment, Value Added Services and Surcharges 
  • Other Surcharges
    • FedEx Import Shipping Print Label: Create import shipping labels on your computer or shipping system. Then simply print and provide the label to your customer or send it as PDF via email. ► Free.
    • FedEx Import Shipping Email Label: Create import shipping labels and allow your customers to access these electronically and edit them as needed. ► £0.97/label

Delivery Signature Options

  • Delivery Signature Options

    The following delivery options may be chosen at the time of booking your shipment:
    No Signature Required: FedEx will attempt to obtain a signature at the delivery address. If no one is available to sign, FedEx will deliver the package in a safe place without obtaining signature ▶ Free.

    Indirect Signature Required: FedEx will obtain a signature from someone at the delivery address, from a neighbor or from a building manager. If no one is available to sign, FedEx will attempt to redeliver the package. ▶ Free.
    Residential shipments to US and Canada with declared value below 500 USD are subject to £1.6/shipment surcharge

    Direct Signature Required: FedEx will obtain a signature from someone at the delivery address only. If no one is available to sign, FedEx will attempt to redelivery the package. ▶ £2/shipment. Free for shipments to US and Canada above 500 USD declared value.

    Adult Signature Required: FedEx will obtain a signature from any person of legal age at the delivery address, subject to the provision of a valid ID. If no one qualified to sign is available, FedEx will attempt to redeliver the package. Legal age will vary depending on the destination country and is governed by local legal age of an adult, not the legal age to purchase specific products (i.e. alcohol). ▶ £2.4/shipment.


  • Eligible countries

    Delivery Signature options are available to the following destinations*:

    Region Destination countries
    EUROPE Austria, Belgium, Czech Republic, Denmark, France, Germany, Great Britain, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, San Marino Switzerland, Vatican City
    MEISA United Arab Emirates*, Bahrain*, India*, Kuwait*
    APAC Australia, Hong Kong, Japan*, South Korea*, Malaysia*, New Zealand, Philippines*, Singapore*, Taiwan*, Thailand*.
    LAC Argentina*, Aruba*, Bahamas*, Barbados*, Bermuda*, Brazil*, British Virgin Island*, Cayman Island*, Chile*, Costa Rica*, Dominican Republic*, Grenada*, Guadeloupe*, Guatemala*, Jamaica*, Martinique*, Panama*, Puerto Rico, St Croix*, St. Barthelemy*, St. Kitts & Nevis*, St. Lucia*, St. Thomas*, St. Vincent*, Trinidad & Tobago*, Turks & Caicos*, Uruguay*, Venezuela*.
    NA Canada, United States of America.

    *No Signature Required service not available for these destinations.


  • Eligible services

    This service is available for documents and packages weighing up to 68kg on FedEx International Economy®, FedEx International Priority®, FedEx Europe First®, FedEx International First® and FedEx Priority Overnight®.

Domestic Tariffs GB (effective January 4, 2016)

Domestic Tariffs NI (effective January 4, 2016)

ShowUseful Shipping Forms at Your Fingertips
ShowFind Out About Our Quality Standard

  • FedEx is certified to the ISO 9001 International Quality Management System Standard by Lloyd's Register Quality Assurance (LRQA):
    ISO Certificate 9001:2008
  • FedEx UK Ltd and FedEx Express UK were granted the ISO 14001:2004 certification for the environmental management of its transport and distribution services.
    ISO Certificate 14001:2004

FedEx Express in Europe, Middle East, Indian Subcontinent and Africa Fact Sheet