FedEx - Customer Service - Billing / Invoice

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International Shipping Office/Print Services

Billing / Invoice Form

FAQs

Change "Bill To" Address

Customer Service
Billing / Invoice Form

For refunds, billing adjustments, and billing issues, please enter the airbill (package tracking) number if you are writing about a particular shipment.

For Invoice related inquiries, please provide the invoice number and billed account number, if available.

Please complete the following details:

Please select from
the following options

First Name

Last Name

E-mail Address

FedEx Package
Tracking Number/
Air Waybill Number

(no dashes/spaces - recommended)

FedEx Account Number

(9-digit number)

Invoice Number

(recommended)

Ship Date

(MM/DD/YYYY)

Sender's Name

Recipient's Name

Required fields only Mail Timeliness feedback

Document Date

(MM/DD/YYYY)

Received Date

(MM/DD/YYYY)

How would you like us to respond?
(Initial response may be through email, depending on the nature of the request)

	Email Will be sent to the email address that you entered at the top of this form. Please verify your email address before sending request.
	Phone Call Please enter your country code + telephone number. + -

Question or Comments:

Email - Check here for a copy of your question or comments to be sent to the email address you specified above.

Customer ServiceBilling / Invoice Form

Customer Service
Billing / Invoice Form