The assurance you need when it matters most: FedEx Priority Alert™

Why should you have to worry about monitoring the progress of your high-value, time-critical or temperature-sensitive shipments to ensure they reach their destinations on time and intact? With FedEx Priority Alert, we'll do it for you. We'll assign your account to a global service analyst who provides around-the-clock support, proactive shipment monitoring, personalized notification and, when necessary, customized package recovery.

Dedicated support from us. Peace of mind for you.*

Global Connectivity. FedEx Priority Alert is available in more than 70 countries. Thanks to our extensive global distribution network, your shipments stay with us — from start to finish.

Assurance. You can ship with added confidence because FedEx Priority Alert proactively monitors and notifies you about the status of your critical shipments.

Special Service. Your FedEx Priority Alert account is assigned to a global service analyst who understands your business and operational needs. You work with your analyst to determine and coordinate notification and recovery procedures, based on your needs.

Priority Placement. Your FedEx Priority Alert shipments receive priority boarding on our aircraft and, where available, priority clearance handling to ensure maximum time for clearance issue resolution.


*A surcharge applies for this service.

Get Industry-Specific Info

Learn how FedEx Priority Alert is ideally suited to meet the unique needs of your industry.

Learn what we can do for your business

Review the industry-specific information

FedEx® Shipping Service Specifics

FedEx Priority Alert is available with the following FedEx services.

Your need Our solution
U.S. package services
Delivery first thing the next-business-day



FedEx First Overnight®
Time-definite delivery by 8, 8:30, 9 or 10 a.m., depending on destination ZIP code. Available throughout all 50 states (Hawaii service is outbound only).
Delivery the next-business-day morning




FedEx Priority Overnight®
Time-definite delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. or 5 p.m. in remote areas. Delivery to and from many areas of Alaska and Hawaii in 1 or 2 business days.
U.S. freight services
Delivery first thing the next-business-day



FedEx First Overnight® Freight 
Time-definite delivery by 9 or 10:30 a.m. for most primary service area ZIP codes.
Delivery the next-business-day morning



FedEx 1Day® Freight
Time-definite delivery by 10:30 a.m. for most shipments; by noon for many others.
International package services
When it needs to be there within 48 hours



FedEx International First®
Time-definite, early-morning delivery to select postal codes in several countries in 1, 2 or 3 business days, depending on destination.
Fast, worldwide delivery



FedEx International Priority®
Time-definite delivery typically in 1, 2 or 3 business days between the U.S. and more than 220 countries and territories.
Direct-distribution delivery




FedEx International Priority DirectDistribution®
Clears your consolidated shipment through customs as a single entry and delivers to individual recipients in the destination country typically in 1 to 4 business days.
International freight services
Fast, worldwide delivery



FedEx International Priority® Freight
Time-definite delivery typically in 1, 2 or 3 business days to more than 130 countries and territories.

Countries Served

To see which countries you can ship FedEx Priority Alert shipments to and/or from, as well as which FedEx Express® international shipping services are available, download our list of countries served.

The Solutions You Need for Creating Shipping Documents

Our electronic shipping solutions enable you to create shipping labels and manage shipments electronically, streamlining your experience and saving you valuable time and money.

FedEx® Electronic Shipping Solutions 
Solution  Description 
FedEx Ship Manager® Software A software-based program that offers a full range of shipping functions for high-speed shippers. Integrates with most accounting, order-management, warehouse-management and other business systems.
FedEx Ship Manager® Server A hardware and software solution that's ideal for high-volume shippers who need a dedicated connection to FedEx and integration of FedEx shipping functionality into their current business systems.
FedEx Web Services An interface that enables you to integrate FedEx shipping capabilities directly into your website or workflow. It's an ideal solution for companies that need to build an online retail website or add a custom shopping cart feature to an existing website.
FedEx® Compatible Solutions Program Get a software program with FedEx functionality already built in. FedEx Compatible Solutions Program providers integrate FedEx functionality into many of the most popular supply chain, logistics, warehouse management, e-commerce and other business software programs you use every day.

Mark Your FedEx Priority Alert Package Properly

To learn how, download our tape application guide.