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Printable Version Customer Service
To contact FedEx via E-mail, Write To FedEx.
Customer Service
- Pick-up request
- Service and price information
- Package status and Proof of Delivery
- General inquiries and advice
Tel: (0590) 26-85-44
File a Claim
You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).
To file a claim in Guadeloupe, download claim form.
To file a claim in St. Barthelemy, download claim form.
St. Barthelemy
FedEx is represented in St. Barthelemy by a nominated Service Contractor. For more information about the FedEx services available from St. Barthelemy please contact:
Les Galaries du Commerce
St. Jean
97153, Saint Barthelemy
Tel: (0590) 87-14-55
Technical Support
For technical support please click here.
Emails received after 2pm Eastern Time will be responded to on the following business day.