Service News
Integration of Billing Hotline with Customer Service Hotline
FedEx is pleased to offer increased convenience to customers as part of its ongoing commitment to service improvement.
From April 27, for billing inquiries you will be able to call our Customer Service team on 2730 3333 and enjoy extended operating hours as follows:
Before Apr 27 |
After Apr 27 |
|
| Mon to Fri | 9:00 am – 6:00pm |
8:00am – 10:00pm |
| Sat | No service |
8:00am – 6:00pm |
| Public Holidays | No service |
9:00am – 6:00pm |
The current billing hotline (2193 1111) will cease to operate on August 3, 2009.
This enhancement is designed to provide you with greater convenience and peace of mind when you ship with FedEx. We look forward to being of service to you.