Service News


Cut-Off Times/Package Ready Times Extended

International Priority (IP) Bulk Shipment and International Priority Freight (IPF) service

We have just extended the call-in cut-off times & package ready times for International Priority Freight (IPF) service, and bulk shipments (500kg and above) using our International Priority (IP) service. As a result, you can enjoy greater flexibility and convenience when preparing such shipments.

The enhancement applies to shipments bound for destinations in Australia, Asia*, Europe, Latin American countries, New Zealand and the east and west coasts of the U.S.

The new call-in cut-off times and package ready times are shown in the table below.

 Destination

 Call-in Cut-off Time

Package Ready Time

 Remarks

 U.S. (East Coast) / LAC/ Australia

 14:30

 15:00

 Mon-Fri

 U.S. (West Coast) /Asia*/ New Zealand

 17:00

 17:30

 Mon-Fri

 Europe

 17:00

 17:30

 Mon

 17:00

 19:00 

 Tue-Fri

 All Destinations

 14:30 

 15:00 

 Sat only


If you have any questions about this service enhancement, please contact our Customer Service team at 2730 3333.

*Excluding Macau