Printable Version Customer Experience

Contact Information

Address:	Human Resources Department, 27/F, Nanyang Plaza, 57 Hung To Road, Kwun Tong, Kowloon
Phone:	(852) 2193-1214 / 1232 / 1233 / 1234
Fax:	(852) 2193-1237
E-mail:	HKGrecruit@fedex.com (Please state the position applied)

Job Name:	Customer Representative
Working Location:	Kwun Tong Office
Vacancy:
Description:	Handle a large quantity of incoming phone calls Provide accurate and updated information to customers
Requirement:	1) Secondary education or above 2) Fluent in spoken English, Mandarin and Cantonese 3) One year of work experience, preferably in the service industry 4) Basic PC skills

Job Name:	Trace Representatives
Working Location:	Kwun Tong Office
Vacancy:
Description:	As Trace Representative, you will handle tracking and tracing inquiries and provide accurate, updated information and resolve shipment problems to our customers
Requirement:	Requirements: - Secondary education or above - Fluent in written and spoken English, Mandarin and Cantonese - Two years of work experience, preferably in the service industry - Mature, patient and able to work under pressure - Basic PC and MS Office skills Shift Work: You will be expected to work 40 hours per week, within the following shifts: - Monday to Friday: 8:00a.m. to 11:00p.m. - Saturday: 8:00a.m. to 6:00p.m. - Public Holidays: 9:00a.m. to 6:00p.m. Attractive Fringe Benefits: - 2-month guaranteed Year-End Bonus - Medical and Dental Insurance - Twelve days' Annual Leave - Tuition Assistance - Life Insurance - Provident Fund - Promotional Prospects - Discounted Tickets