Applicable to all delivery options requested via WhatsApp
 
Requests via WhatsApp for any of the delivery options detailed in the WhatsApp message to be performed by FedEx will void the FedEx Money Back Guarantee (if applicable).
 
All deliveries are subject to FedEx Conditions of Carriage applicable in the origin country of the shipment which was in effect at the time of shipment.
 
The delivery options that are detailed in WhatsApp message you received are subject to the additional terms and conditions and restrictions as detailed below.
 
Deliver to my address on a different date/time
 
Delivery date and time slots stated on the WhatsApp message are indicative only. FedEx will confirm the revised estimated delivery date and time via WhatsApp following receipt of requested change.
 
Have my building management office sign for the package
 
You are solely responsible for ensuring the safety and security of your shipment following delivery by FedEx to your building management office. FedEx accepts no liability for loss or damage caused following delivery as requested by you.
 
Self-collect package at a FedEx location
 
Requests for self-collection of shipment at a FedEx location may lead to a change to the estimated delivery date and time of your shipment. FedEx will confirm the estimated delivery date and time via WhatsApp following receipt of request.