Printable Version Customer Service

To contact FedEx via E-mail, Write To FedEx.

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Customer Service

• Pick-up request
• Service and price information
• Package status and Proof of Delivery
• General inquiries and advice

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File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).

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FedEx is represented in Haiti by a nominated Service Contractor. For more information about the FedEx services available from Haiti please contact:

Anndex International Courier
Tel: (509) 2-222-4478
(509) 2-223-2348
(509) 2 224-1377 / 3890 / 3893
(509) 3-702-2347 / 2348 / 3893
Fax: (866) 214-2486

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Technical Support 

For technical support please click here.
Emails received after 2pm Eastern Time will be responded to on the following business day.