Printable Version Ireland announces its FedEx Courier of the Year


FedEx customers in Ireland have recently voted Filip Ostrowski originally from Kolisz, Poland but now residing in Swords, Co. Dublin as their Courier of the Year. 

FedEx Customers in Ireland were asked to nominate their couriers and rate them on a scale from 1-10, on politeness, presentation and helpfulness. They were also invited to make additional comments on specific matters of service and performance, especially concerning couriers who not only provided a consistently reliable service throughout the year but were also always ready to do that little bit extra to solve a particular problem or to do something that really helped them out.

In announcing the winner David Canavan, Managing Director, Operations & Global Trade Services, Northern Rim, said that Filip Ostrowski was a highly deserving winner of the Irish Courier of the Year Award and an excellent ambassador for FedEx, showing personal dedication to providing customers with outstanding service. Filip received many impressive comments from his customers and was especially highly rated for his courtesy, good manners, reliability, and his genuine willingness to help.

Filip Ostrowski, has worked for FedEx since 2006 and currently serves the Co. Wicklow area. On accepting his award he said ‘I am stunned and amazed, it is an honour for me to receive this award’ and thanked everyone who named him the Irish Courier of the Year. 

The ability of our couriers to make, develop and handle efficient, friendly and personal face-to-face relations with individual customers and to go ‘above and beyond’ the normal call of duty is a key factor behind our internationally recognised high standards of staff training and development. It is also a reason why many FedEx managers including those in top management positions started their careers learning invaluable skills and information in front-line jobs like couriering.

Our annual Courier of the Year Award plays a very important part in our commitment to providing the best possible service, so we therefore thank all those customers who participated in the latest voting program.