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On March 9, FedEx Express introduced a new Interactive Voice Response (IVR) menu on its call centre telephone system in Ireland to increase the speed and efficiency with which customer enquiries are handled. The improved options mean that your call will be quickly directed to a customer service agent with the appropriate expertise to assist with your enquiry.  

Please listen carefully to the new menu options when calling FedEx Express Customer Service on 1800 535 800 to ensure that you choose the option that best suits your enquiry.