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Printable Version Customer Service
For online help, Write To FedEx or go to our Online Chat.
Online Customer Service
- Pick-up request
Prepare a shipment and schedule a courier online with FedEx Ship Manager at fedex.com. Access FedEx Ship Manager at fedex.com by clicking on "Ship" at the top of the screen from any page on fedex.com. - Service and price information
From any page on fedex.com, click on "Rates" at the top of the screen to view the FedEx List Rates. You can consult our transit times and service availability online as well. - Package status and Proof of Delivery
How do I track a package on fedex.com?
From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt.
How do I find a Proof of Delivery on fedex.com?
From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt. Once the shipment is delivered, you can see who signed for it on the results page. - Open an Account
Open a FedEx account online today and start taking advantage of all that FedEx offers.
Customer Service Phone Numbers
If you have any further inquiries, please call Customer Service on 1800 535 800.
To improve our service FedEx Express has recently changed the options you will hear when you telephone Customer Services. Please listen carefully to the new options when calling Customer Service on 1800 535 800.
Customer Invoicing Services:
Federal Express Europe Inc
PO Box 119
Coventry
CV1 4QD
Tel: 1-800-409091
Fax: + 44 24 76 702739
Email: invhelp@fedex.com
Technology Support Center:
(For technical questions or issues related to FedEx Customer Automation products)
email: techsupport_emea@fedex.com