April Edition

  • FedEx launches new virtual assistant

Our new Virtual Assistant is ready to help you

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Do you need help in navigating your way around fedex.com? Do you require quick answers on how to create a shipment, track your package on its way, or on how to obtain a proof of delivery? Or is it information about FedEx business services in general that you’re looking for?

Our new Virtual Assistant is always available to give you the information you need. You simply need to type in your question, and engage the dialogue! It has been specially designed to hold intelligent, two-way conversations - using entirely natural language.

So next time you're using fedex.com and need information or help, ask our new Virtual Assistant. It’ll be right there on the side of your screen ready to support you.

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