Get help with Customs procedures, limitations, and restrictions. Prepare your shipment properly.
All shipments crossing international borders must be cleared through Customs in the destination country prior to being delivered to the recipient. Unless the sender specified a broker, FedEx submits shipments to Customs and other regulatory agencies. It is the sender's responsibility to provide the necessary and correct documentation. Shipments that require more than the FedEx International Air Waybill and Commercial Invoice may require more transit time. If shipments are held by Customs because of incorrect or missing documentation we may first attempt to notify the recipient.
When Shipping to Israel, clearance through Customs depends on whether you're shipping:
- Documents with no commercial value
- Dutiable goods
For shipments where clearance is required, Israelis Customs Authority requires 17% VAT. Depending on the commodity, tax will also be added prior to release. FedEx will charge the recipient VAT and taxes either directly or charge their account at Customs. Only companies can apply for this account at Customs.
Certain items are prohibited by Customs for import to Israel. These items are in addition to items forbidden by IATA. Senders are responsible for making sure that the goods they are shipping are acceptable for shipment to Israel.
Please see our tips to Avoid Customs problems to gain Customs clearance more quickly. For more information, please contact Customer Help.