Printable Version Collect On Delivery (COD)


Service Details 

Service Description

Under this service the Shipper can request FedEx India to collect the ‘Invoice Value of the Goods’ against delivery of the consignment to the Recipient by Cash / Cheque / Demand Draft / Pay Order in favour of the Shipper, which is returned to the Shipper within 10 working days for Cash/Cheque / Demand Draft / Pay Order. Shipment will be delivered only on receipt of the payment instrument from the Recipient.

Service Area

Available within India from 320 origins to 320 destination cities. Visit fedex.com/in or contact customer service for updated list of origin and destination cities.

Additional Information

Shipper needs to choose the acceptable payment type: Cash / Cheque / Demand Draft / Pay Order. FedEx tries to contact the Recipient before delivery, to ensure that the Recipient keeps the payment at the time of delivery. FedEx returns the payment to the Shipper with complete visibility on the status of the shipment and payment collection on fedex.com/in.

 

Exceptions

C.O.D. service is not available with FedEx Priority OvernightTM . In addition, C.O.D. service is not available in combination with Freight to Collect (FTC). Cash payment is not acceptable on FedEx EconomyTM service

Special Instructions

Specify secured1 or unsecured1 or cash payment type when preparing the C.O.D. /.D.I.A Waybill

Special Fees

A fee of Rs.250/- is applicable per Waybill for C.O.D. 

Availability

C.O.D. is available with the FedEx Standard OvernightTM  and FedEx EconomyTM  services only.


Note:

  • C.O.D. shipments will be booked only for customers who have a valid shipper account.
  • C.O.D. will not be offered for Freight to Collect (FTC) shipments.
  • This service would incur an additional charge. Please refer to the India Domestic Tariff or call Customer Service.
  • Collect On Delivery Service is offered to select destinations only. Kindly call Customer Service to know more.
  • Cash option on the C.O.D. shipments can be availed by customers on signing the supplier registration form with FedEx. Please contact your account executive for registration and details

1Secured = Demand Draft, Pay order. Unsecured = Cheque