Service News
FedEx now offers better service and better value for you!
As a result of our continuous efforts to providing better services and value to our customers, we are pleased to introduce our new service information which will benefit your business.
FedEx provides better services in Korea
Call-in cut-off time Extended in Seoul Area
Effective March 2, the call-in cut-off time for same day flights will be two hours later. The call-in cut-off time will therefore be 3:00pm on Mondays and 5:00pm Tuesdays to Fridays. In addition, the call-in cut-off time on Mondays will be further extended to 5:00pm from March 30 onwards.
The later cut-off times will give you more time to prepare your shipments and documentation, while you will continue to enjoy our fast and reliable services.
<Extended Call-in Cut-off Time for the Same Day Flight in Seoul*>
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AsiaOne Service Expanded to Non-Seoul Area
AsiaOne Service will be expanded to most FedEx office locations commencing March 2.#
The FedEx AsiaOne network connects you with the key trading centers in the world's most vibrant regional economy. The expansion of our AsiaOne Service means that customers in Seoul as well as non-Seoul areas including Sungnam, Ansan, Bucheon, Koyang, Kimpo, Suwon, Chunan, Daegu, Gumi and Busan ## can enjoy next-day delivery service to and from their business partners in cities throughout Asia.
New FedEx Asia-Pacific Hub in Guangzhou
With the successful relocation of the new FedEx Asia-Pacific Hub in Guangzhou, China in February 2009, FedEx is uniquely positioned to provide customers with increased connectivity to China and the world. In addition, we have a dedicated A310 flight between Guangzhou and Incheon which arrives in Korea earlier and departs later while enabling us to offer you earlier delivery and later cut-off times.
* Packages should be ready for pick-up by the cut-off time in order to meet our outbound flight schedule.
** Saturday call-in cut-off time for the same day flight will be two hours earlier than at present from April 4.
# AsiaOne service on Mondays will be available from March 30.
## For more detailed information about areas where AsiaOne service is available, please call our Customer Service Team.
FedEx provides better value for you
Lower Rate to Southern China, Hong Kong and Vietnam
China, Hong Kong and Vietnam are Korea’s major business partners. FedEx has recently lowered our shipment rates to and from Southern China, Hong Kong and Vietnam. Therefore, you will be able to enjoy more value with FedEx when doing business with these locations.
Different Services with Great Value
We offer different services with great value designed to meet your needs for speed, depending on how urgent your shipment is:
FedEx International Priority (IP) - Our most popular international express service, offers time-definite next-business-day service for your urgent shipments.
FedEx International Economy (IE) - A valued day-definite shipping option for your less urgent shipments. You’ll enjoy the same reliable door-to-door service, online tracking, and money-back guarantee*.
* Terms and conditions apply.
If you would like to know more about services and values that FedEx offers, please contact your FedEx Sales Representative or our Customer Service team on 080 023 8000.