Customer Service

  • Customer Service

Contact Information

Address:

6F HapJeong Building, 19 Yanghwa-ro, Mapo-gu, Seoul, Korea

Phone:

822 330 4612

Fax:

822 732 5348

E-mail:

KORRecruit@fedex.com

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Customer Representative

Working Location:

Yanghwaro 19, Hapjeong-dong, Mapo-gu, Seoul

Description:

To handle customer requests and answer inquiries about package pick-ups and deliveries, promote and respond to question about FedEx products and services with the objective to maximize customer satisfaction and revenue.

Requirement:

  • Secondary education or equivalent

  • One (1) year work experience in customer service and interaction

  • One year of work experience, preferably in the service industry

  • Customer service skills and orientation

  • Fluency in English and local language, verbal and written

Remark:

FedEx accepts application on a rolling basis throughout the year. We'll contact you later when we process hiring this position.