FedEx Milestones

Today, FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $36 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand.

Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 280,000 employees and contractors to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities.

Here are FedEx Milestones:


  • Federal Express establishes operations.
  • On the first night of continuous operation, 389 employees and 14 Dassault Falcon jets deliver 186 packages to 25 U.S. cities.

  • The first Federal Express Drop Box is installed.

  • Following air cargo deregulation, Federal Express acquires seven Boeing 727 – each with a cargo capacity of 40,000 pounds (18,143 kg), seven times the capacity of the Dassault Falcon.

  • Federal Express becomes publicly held and quoted on the New York Stock Exchange with the ticker symbol FDX.

  • The first regional Automated Call Center is opened to provide real-time tracking of every package and also manages people, vehicles and weather conditions.
  • Couriers begin using hand-held computers.

  • In order to coordinate on-call pickups for customers, Federal Express introduces Digitally Assisted Dispatch System (DADS) making the company the first air express carrier with computers in vans.

  • Federal Express begins international delivery with services to Canada.
  • The Memphis SuperHub opens.

  • The U.S. launches delivery service by10:30 a.m.
  • Federal Express introduces the money-back guarantee on timely delivery of both packages and information.

  • Federal Express reaches US$1 billion in revenue – the first U.S. business to achieve this status without merger or acquisition.

  • The first PC-based automated shipping system, later named FedEx PowerShip®, is introduced, and is now offered in 160 countries.
  • Federal Express acquires Gelco Express International and launches operations in Asia Pacific.

  • Regularly scheduled flights to Europe begin.

  • Federal Express introduces SuperTracker®, a hand-held bar code scanner that captures detailed package information.

  • Direct, scheduled cargo services to Japan begin.

  • Services to the Middle East begin.

  • ExpressFreighter® is introduced to provide overnight delivery between the U.S., Europe and Asia.

  • The introduction of Tracking Software enables customers to track and trace their packages from their own workplace. The Service Guide System includes the Worldwide Directory on diskette, making Federal Express the first express company to put destination information on diskette.
  • The Federal Express Clear Electronic Customers Clearance System is created to expedite regulatory clearance while cargo is en route.

  • Federal Express officially adopts “FedEx” as its brand and launches the slogan ‘The World on Time’.
  • FedEx Ship® software (now FedEx Ship Manager QuickShip) allows customers to process and manage shipping requests and information from their desktops.
  • FedEx launches the first transportation Web site to offer online package status tracking, enabling customers to conduct business via the Internet.
  • FedEx achieves ISO 9001 certification for its global operations – the first major carrier to earn this quality standard.


  • FedEx opens the Asia Pacific Hub in Subic Bay, Philippines and launches AsiaOne® Network, which connects 11 major Asian commercial and financial centres with overnight delivery.
  • FedEx acquires air routes from Evergreen International with ability to serve China.

  • FedEx becomes the first company to allow customers to process shipments online with the introduction of FedEx interNetShip® (now FedEx Ship Manager).


  • FedEx launches an around-the-world flight, which significantly reduces transit times from Europe to the Middle-East, the Indian subcontinent and Asia. The flight also marks the introduction of the first regular express transportation service to Mumbai, India.

  • Customers gain access to a broad portfolio of services, unmatched by the competition when FedEx acquires Caliber System, Inc., creating FDX Corp., a US $16 billion global transportation and logistics powerhouse.

  • FedEx is the first major carrier to introduce a single tariff between certain countries in Europe.  This initiative means that all package movements within the “Euro Zone” are the same price (assuming they are the same weight) and customers have one option of being billed and paying their invoices in Euros or local currency. The currency is supported by Rate Finder, allowing online determination of shipping rates.
  • FedEx launches FedEx EuroOne® Network, opening a hub at Roissy-Charles de Gaulle airport in France.
  • FedEx extends its gateway in Frankfurt by almost doubling its size. Package handling/sort capacity increases by 70%, and sort speed increases by more than 60%.
  • Launch of an improved FedEx International Priority service through the new FedEx EuroOne Network, featuring later pick up times and earlier deliveries for European customers.



  • Parent company FDX is renamed "FedEx Corporation." Services are divided into companies that operate independently yet compete collectively: FedEx Express, FedEx Ground, FedEx Global Logistics, FedEx Custom Critical and FedEx Services.
  • FedEx announces an expansion of its global network connecting Europe to Asia by a direct flight from its EMEA hub in Paris to its APAC hub in Subic Bay, the Philippines.
  • FedEx introduces customer technology solutions including a redesigned, FedEx e-Commerce Builder, FedEx Global Trade Manager and FedEx Ship Manager.


  • FedEx Express and the U.S. Postal Service forge a public-private alliance. FedEx Express provides air transportation of some U.S. mail and places FedEx Drop Boxes at post offices nationwide.

  • Launch of FedEx InSight. By entering an InSight login ID, customers can view the status and contents of incoming and outgoing shipments while in transit.
  • FedEx announces a 5 year deal with the Roland Garros French Tennis Open.
  • FedEx strengthens it service offering between Europe and Asia Pacific. An improved westbound flight connects the FedEx AsiaOne hub in Subic Bay to its EuroOne hub at Charles De Gaulle, Paris, via Mumbai and Dubai.
  • FedEx upgrades its aircraft to MD-11 from A310, resulting in increased capacity by 100,000 lbs between Asia and Europe.
  • FedEx introduces the FedEx® PowerPad in the United States, a hand-held courier device designed to wirelessly send and receive real-time pack information.


  • FedEx celebrates 30 years since the first FedEx aircraft took flight.
  • FedEx announces the addition of Afghanistan and Iraq to its global network.
  • FedEx is successfully recertified for the revised ISO 9001:2000 international quality management standard for its entire worldwide operations.

  • FedEx Corporation acquires Kinko's for US$2.4 billion, which expands the company's retail access to all of the 1,200-plus Kinko's stores worldwide for greater customer convenience (including more than 400 stores that operate 24 hours a day, seven days a week), increasing its portfolio of services. The retail store locations are re-branded as FedEx Kinko‘s Office and Print Centers.
  • FedEx launches a European expansion which includes new flights and facilities throughout Europe which shorten transit times for customers.

  • FedEx launches two around the world flights – Eastbound and Westbound – to provide faster and better connectivity to the major markets around the world.
  • FedEx expansion plan launched linking more than 4,000 towns and cities across India to the global network.
  • FedEx announces plans to build a new Asia Pacific hub at Guangzhou Baiyun International Airport in Southern China.
  • FedEx announces doubling of capacity from Europe to India and the rest of Asia, linking two of the world‘s fastest growing markets, India and China, with the industry‘s first overnight express link.


  • FedEx Express EMEA resigns with the Roland Garros French Tennis Open for five years.
  • FedEx Freight acquires the assets of Watkins Motor Lines and Watkins Canada Express.
  • FedEx Corp acquires UK-based ANC, to be run as a wholly owned subsidiary of FedEx Express EMEA.

  • FedEx Express EMEA signs a sponsorship agreement with the McLaren Formula One racing team.
  • FedEx Corporation acquires the express business of the DTW Group, its joint venture partner in China.
  • FedEx Corporation completes its acquisition of its global service participant, PAFEX, in India.
  • FedEx Express acquires its Hungarian global service participant, Flying Cargo Hungary Kft.
  • FedEx Express announces its domestic next-business-day service within mainland China.
  • FedEx Express announces UK-based ANC is re-branded as FedEx UK.

  • FedEx Express celebrates 35 years of service in the air cargo industry.
  • FedEx Express breaks ground on the relocation of the FedEx Central and Eastern European gateway from Frankfurt to Cologne.
  • FedEx Corp ranks ninth in the business Superbrands list and is the only company representing the transportation industry in the top 20, making it a leader in its field.
  • FedEx Express becomes a major sponsor of the 48th International Paris Air Show at Le Bourget.
  • FedEx Express announces its new East Coast Special service; with customers benefiting from faster, seamless service to more of the East Coast of the United States.
  • FedEx UK receives ISO 14001 accreditation for successfully meeting a stringent set of demands relating to environmental management.

  • FedEx Express and Modec Electric Vans launch 10 new innovative battery powered vehicles for use across three FedEx Express London depots; reducing FedEx carbon footprint by 90 tons of carbon per year.
  • FedEx Express launches 10 hybrid Iveco electric commercial vehicles in Milan and Turin, Italy.
  • FedEx Corp launches its first 2008 Global Citizenship Report outlining the company‘s commitment to reducing aircraft emissions and increasing vehicle fuel efficiency towards goals of cutting CO2 emissions 20 percent by 2020.
  • FedEx Express introduces FedEx International Economy® service for less time sensitive shipments from more than 90 countries and territories around the globe. In addition, FedEx International Economy® Freight service is available from more than 50 countries and territories.
  • FedEx Express announces the launch of next-business-day domestic express service for the Indian market.
  • FedEx Express enhances its overnight services between Asia and Europe with a new next-business-day service connecting mainland China, Hong Kong and Singapore with France and Germany.

  • FedEx Corp launches its 2009 Citizenship Report and unveils the next evolution of the company‘s sustainability efforts – EarthSmart.
  • FedEx Express announces the appointment of Gerald P. Leary as Regional President, FedEx Express EMEA.
  • FedEx Express opens a new, state-of-the-art hub at the Cologne/Bonn airport; becoming the company‘s new Central and Eastern European gateway and FedEx largest solar-powered hub worldwide.
  • FedEx Express shortens transit times between Germany, the UK and Bulgaria; thereby improving its range of services in Eastern Europe.
  • FedEx Express launches an important new connection between Asia and Europe, with a direct roundtrip flight operating five days a week between Hong Kong and Paris—the first provider to offer a next-business-day service from Hong Kong to Europe.
  • FedEx Express announces plans to strengthen the company‘s international and domestic services across India, with a new flight from Bangalore and an expansion of FedEx premium domestic delivery service in the country/territory.
  • FedEx Corp signs a three-year agreement bringing FedEx on board as a new global Platinum Sponsor and Official Carrier of the ATP World Tour.
  • FedEx Express launches a new global advertising campaign offering customers insight and information to help them stay ahead of their customers‘ needs.
  • FedEx Express expands its service in the United Arab Emirates with the launch of a next-business-day domestic express service.

  • FedEx Corp acquires the logistics, distribution and express businesses of AFL Pvt. Ltd and its affiliate Unifreight India Pvt. Ltd. in India.
  • FedEx Express launches a new flight between India and the FedEx Asia Pacific hub at Baiyun International Airport Guangzhou, Southern China to provide better connectivity and improved services.
  • FedEx Supply Chain announces significant enhancements to its FedEx Critical Inventory Logistics® Service.

Last Updated : 27/04/2011

Back to Top