Service News for Customers

We constantly strive to improve our services to meet the growing needs of our customers. Our operations may be adjusted during public holidays and our service optimized due to changing market conditions.

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Posted on February 5, 2018

Temporary transit time extension for outbound shipments from China, Hong Kong and South Korea (effective February 5, 2018)

We expect a surge in shipping volume before the Chinese New Year holiday. To assist you in planning your shipment schedule, we would like to inform you that the transit time for outbound shipments from China, Hong Kong and South Korea will be temporarily extended as per the table below.

Origins Destinations Affected Services Additional transit time
(working days)
Effective Date
(All gateways)
USA, Canada,
Latin America
International Priority (IP)
International Priority Freight (IPF)
1 Feb 5- Feb 17
International Economy (IE)
International Economy Freight (IEF)
Europe IE/IEF 2
Hong Kong USA, Canada,
Latin America
South Korea Asia IE/IEF 1

If you have any questions about the holiday service extension, please contact your Sales Representative or our Customer Service Hotline.



Posted on November 14, 2017

Notification of Business Transfer

Federal Express Pacific LLC Macau Branch will transfer all business in Macau to FedEx Express Macau Limited, effective December 1, 2017.

There will be no changes to our services and operations. Our service commitments and business terms with our customers and vendors remain the same. Customers and vendors will see minimal impact in the area of contracting entity.

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