International Services

Growing business opportunities around the world are demanding fast and reliable inventory turnaround to fulfill consumers' needs. Whether you run a giant corporation that spans the continents or a smaller organization that wants to compete in a new world, we are here to serve your expanding shipping needs.

FedEx is the world's largest express transportation company offering a wide range of shipping services to more than 220 countries and territories for documents, packages and heavy freight shipments. With time-definite and day-definite options, you can count on our reliable, fast and on-time service for all your shipping needs backed by our money-back guarantee.

Your Shipping Need

Weight limit per package

Service

Destinations Covered

1, 2 or 3 business days worldwide

Equal to or less than 68kg

International First®
International Priority®^

More than 220 countries and territories around the world.*

1, 2 or 3 business days worldwide

More than 68kg

International Priority® Freight *+

Within 5 business days worldwide

Equal to or less than 68kg

International Economy®^


* Aspects of service offerings may change from time to time; for comprehensive details, customers should contact their local Customer Service team.
+ Booking require, please call our Customer Service Team.
^ For shipment over 300kg, please call our Customer Service Team.

Service Features
Show
FedEx International First®

When you absolutely need your shipments to reach your consignees earlier, FedEx International First is a time-definite, customs-cleared, door-to-door service that will deliver your shipments to America and Europe as early as 8:00am on the delivery commitment day.

FedEx International First is currently available for exports from Asia to the U.S., Canada, Brazil, Mexico, Puerto Rico and 10 major European markets.

Service Details
Delivery Times and Coverage Time definite delivery for exports to the U.S., Canada, Brazil, Mexico and Puerto Rico as early as 8:00am, typically in 1, 2 or 3 business days* and to major cities in Europe by 9:00am in 2 business days*.
Service Days Monday–Friday, with Saturday pickup available in some countries.
Package Size and Weight Generous package size limit up to a maximum of 274cm or 108" in length and 330cm or 130" in combined length + girth.
Maximum of 68kg or 150lbs per package and an unlimited number of packages per shipment.
Service Features - Available for all packages in the FedEx Envelope, FedEx Pak, or customer's own packaging
- Declaration of value for Carriage or Insurance is up to a maximum of US$50,000 per shipment or US$100 for Pak / Envelope
- Customs clearance managed by FedEx
- Payor option allows either shipper, recipient (consignee) or a third party to be billed
- Money-Back Guarantee

* Please call our Customer Service team for the exact transit time of shipments sent to different destinations.

FedEx International Priority®

Need an urgent package sent in the shortest transit time? Our FedEx International Priority (IP) service gets the job done. Being our most popular international express service, IP offers door-to-door, next-business-day* delivery within Asia and from Asia to the U.S. Delivery takes typically 2 or more* business days to Europe and other locations.

Service Details
Delivery Times and Coverage Export
Time-definite delivery typically in 1, 2 or 3 business days* from Macau to more than 220 countries and territories.
Reach major cities in Europe typically in 2 business days*.

Import1
Time-definite delivery typically in 1, 2 or 3 business days* to Macau from more than 220 countries and territories.

1The terms and conditions of the country of origin apply to Macau import shipments.
Service Days Monday–Friday, with Saturday pickup and delivery available in many destination countries.
Package Size and Weight Maximum weight per package for IP service is 68kg or 150lbs. (Unlimited total
shipment weight)
Weight per package of more than 68kg or 150lbs should use the FedEx International Priority Freight service.
Each package size must not exceed 108" or 274cm in width, 130" or 330cm in length plus girth.
Service Features - Door-to-door, customs-cleared service
- Next-business-day delivery between 38 major European markets and next-business-day delivery within Asia, and next-business-day delivery from Asia to the U.S.
- Saturday pickup and delivery
- Money-Back Guarantee
- FedEx International Broker Select®
- Permitted to transport Dangerous Goods**
- Hold at FedEx Location service option
- A variety of billing options --- You can choose to bill the shipper, the consignee or a third-party account
- Online tracking that gives you access to round-the-clock shipment status and automatically updates you and the consignee by e-mail in any of 16 different languages

* Please call our Customer Service team for the exact transit time of shipments sent to different destinations.
** Some countries do not allow import and export of Dangerous Goods. Please call our Customer Service team for more information.

FedEx International Economy®

When you have extra time, but no extra tolerance for late packages, you need FedEx International Economy service (IE). A cost-effective service with all the quality and reliability you expect from FedEx, FedEx International Economy offers door-to-door service, customs clearance and a day-definite delivery commitment. You can plan with greater confidence, tightening production schedules and reducing inventories.

Service Details
Delivery Times and Coverage Export
Day-definite delivery typically in 2-4 business days*, two business days* for Asia, three business days* for the U.S., and 3-4 business days* for destinations in Europe.

Import
Day-definite delivery from the U.S. typically in 5 business days*, and from key European markets typically in 4 business days*.

Service Days Monday–Friday, with Saturday pickup and delivery available in many destination countries.
Package Size and Weight Maximum weight per package for IE service is 68kg or 150lbs. (Unlimited total shipment weight)
Each package size must not exceed 108" or 274cm in length, 130" or 330cm in length plus girth.
Service Features - Door-to-door, customs-cleared service
- FedEx International Broker Select®
- Hold at FedEx Location
- Money-Back Guarantee
- A variety of billing options --- You can choose to bill the shipper, the consignee or a third-party account
- Online tracking that gives you access to round-the-clock shipment status and automatically updates you and the consignee by e-mail in any of 16 different languages

* Please call our Customer Service team for the exact transit time of shipments sent to different destinations.

 

  1. Packaging
    • IE service is not available when using FedEx 10/25kg boxes. On an air waybill, if IE is selected in the “service” section but a “10 KG box” or “25 KG box” is used, the shipment will be billed and shipped as “International Priority Service” with FedEx 10/25kg box packaging.
  2. Documentation
    • If the international air waybill does not have the IE service marked in the “Express Package Service” section (Section 4 on AWB), customers must write “IE” in the blank service line in Section 4.
    • If no service is marked on the air waybill, your shipment will be sent using a service selected at the discretion of FedEx.

FedEx International Priority® Freight

No matter the weight of your large freight shipment, FedEx International Priority Freight (IPF) will deliver it on time within 1 to 3 business days* worldwide.

Our fastest, time-definite, premium airfreight service for international shipments containing unitized, forkliftable single pieces or skids above 68kg or 150lbs, with delivery typically in 1, 2 or 3 business days* to more than 130 countries from the U.S., and to more than 90 countries from Asia.

Service Details
Delivery Times and Coverage Export
Time-definite delivery typically in 1, 2 or 3 business days* to most major world markets.

Import1
Time-definite delivery typically in 1, 2 or 3 business days*.

1 The terms and conditions of the country of origin apply to Australia import shipments.
Service Days Monday–Friday, with Saturday delivery available in countries where Saturday is a
regular business day.
Skid Size and Weight Skids exceeding 70" or 178cm in height or 119" or 302cm in length require prior approval. Maximum length plus girth is 300" or 762 cm. The minimum weight per skid is 68kg (or 150lbs). Skids exceeding 997kg or 2,200 lbs require prior approval. Unlimited total shipment weight.
Special Instructions Freight must be palletized, stackable, forkliftable, and shrinkwrapped and/or banded
to a skid.
To lessen the possibility of damage or delay, follow these packaging guidelines
when preparing your express freight shipment:
- Individual pieces over 68kg or 150 lbs must be banded to the pallet with either
metal strapping or unbreakable plastic straps applied around the box or skid freight
on all sides.
- Hardened containers (plywood, metal) that are not banded must have an exterior
lock or clamp (glue, nails and screws are not sufficient).
- Use the FedEx® Expanded Service International Air Waybill if you complete paper
air waybills.

* Please call our Customer Service team for the exact transit time of shipments sent to different destinations.