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Printable Version Customer Service
To contact FedEx via E-mail, Write To FedEx.
Customer Service
- Pick-up request
- Service and price information
- Package status and Proof of Delivery
- General inquiries and advice
File a Claim
You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).
Technical Support
For technical support please click here.
Emails received after 2pm Eastern Time will be responded to on the following business day.