FedEx Service Alerts

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FedEx Service Alerts

Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow – and your supply chain – anytime, anywhere and with little warning. As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.

Important notice about the Earthquake via FedEx

FedEx thoughts and prayers are with everyone impacted by the Earthquake in Mexico. Our priority continues to be the safety of all team members to ensure their well-being. We continue to assess the full effect on our facilities and operations, but are hopeful we can resume service this week to areas that are safely accessible. Safety is our priority as we implement contingency plans to protect team members and facilities, every focus should always be people first. Our service will present some delays in the impacted areas across Mexico. We encourage customers to check fedex.com for updated service information.

Potencial delays due to weather conditions

Mexico, September 1st, 2017

We will like to inform you that due to adverse weather conditions and roadblocks in different areas of Mexico, our pickup and delivery services are likely to be delayed.

We regret any inconvenience that this situation may cause. We will reestablish our services as soon as weather conditions improve.

For more information contact our Customer Service Center at 01.800.00.FedEx 01.800.00.333.39 or visit fedex.com.

Hurricane Harvey

Mexico, September 1st, 2017

Please be advised that due to the effects of Hurricane Harvey in Houston, Texas United States, our export services to this city and nearby areas are being affected. Consequently, some of our deliveries are likely to be delayed.

We regret any inconvenience that this situation may cause. We will reestablish our services as soon as weather conditions permit.

Please continue to check fedex.com for updates or call our Customer Service line at 01.800.00.FedEx 01.800.00.333.39