Printable Version Who is the Netherlands FedEx Courier of the Year?

FedEx customers in the Netherlands have recently voted Yvonne Aarts based in Eindhoven as their Courier of the Year. 

All our customers were asked to nominate and rate their couriers, on a scale from 1-10, on their politeness, presentation and helpfulness. They were also invited to make additional comments on specific matters of service and performance, especially concerning couriers who not only provided a consistently reliable service throughout the year but were also always ready to do that little bit extra to solve a particular problem or to do something that really helped them out.

In announcing the winner Patrick Stienlet, MD Operations Benelux said that Yvonne was a highly deserving winner of the Netherlands Courier of the Year Award and an excellent ambassador for FedEx, showing personal dedication to providing customers with outstanding service. Yvonne received many impressive comments from her customers and was especially highly rated for her customer-friendly attitude. 

Yvonne Aarts, 25, has worked for FedEx since 2007 and currently serves the Eindhoven area. On accepting her award she said she was glad to hear that her customers are delighted with her service and thanked everyone who named her the Netherlands Courier of the Year.  

The ability of our couriers to make, develop and handle efficient, friendly and personal face-to-face relations with individual customers and to go “above and beyond“ the normal call of duty is a key factor behind our internationally recognized high standards of staff training and development. It is also a reason why many FedEx managers including those in top management positions started their careers learning invaluable skills and information in front-line jobs like couriering.

Our annual Courier of the Year Award plays a very important part in our commitment to providing the best possible service, so we therefore thank all those customers who participated in the latest voting programme.