Welcome to the new Interactive Help Guide. Learn how to use FedEx Ship Manager®
at fedex.com by choosing one of the help options below. Each option provides
a different type of assistance to fit your specific need.
View description of each help option.
Show Me
This will show you a demonstration of the feature.
Practice
This will give you a chance to practice using the feature.
Guide Me
This will give you assistance as you use the actual feature.
Print Instructions
This will provide you printable instructions on how to use the feature.
For best results, please disable your pop-up blocker. View browser requirements.
Browsers:
- Internet Explorer 5.5 sp2 and 6.0
Java virtual machines:
- CPU 500 MHz up to and including 1 GHz: Microsoft JVM 1.1.4
(versions 5.0.0.3802, 5.0.0.3805 and 5.0.0.3810), Sun Java 1.4.2_x) - CPU faster than 1 GHz: Microsoft JVM 1.1.4
(versions 5.0.0.3802, 5.0.0.3805 and 5.0.0.3810), Sun Java 1.4.2_x to 1.5.0_06)
Enter Sender information (manually)
Show Me | Practice | Guide Me | Print Instructions
Enter Recipient information (manually)
Show Me | Practice | Guide Me | Print Instructions
Enter Recipient information (from Address Book)
Show Me | Practice | Guide Me | Print Instructions
Enter Package and Shipment details (documents)
Show Me | Practice | Guide Me | Print Instructions
Enter Package and Shipment details (products/commodities)
Show Me | Practice | Guide Me | Print Instructions
Enter Billing Details
Show Me | Practice | Guide Me | Print Instructions
Enter Commodity Information (non document shipments)
Show Me | Practice | Guide Me | Print Instructions
Enter Customs Documentation (non document shipments)
Show Me | Practice | Guide Me | Print Instructions
Print Airway Bill and Commercial invoice
Show Me | Practice | Guide Me | Print Instructions